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Uplinq

Senior Accounting Onboarding Specialist

Uplinq

Senior accounting onboarding specialist launching and troubleshooting small-business accounts for Uplinq’s AI bookkeeping and tax automation platform. Overseeing junior specialists and coordinating clean client handoffs.

Posted 8/6/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in client-facing accounting roles, particularly with QuickBooks Online, and possesses strong technical accounting knowledge. Capable of managing multiple client relationships while providing effective coaching and oversight to junior specialists.

Highest-signal resume keywords
QuickBooks Online ExpertiseClient Relationship ManagementTechnical Accounting KnowledgeOnboarding Process ManagementCoaching and Feedback

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Accounting JudgmentCash AccountingAccrual AccountingTroubleshootingIntegration ManagementProposal VerificationData Problem ResolutionClient Needs AssessmentOnboarding Task DelegationComplex Accounting Issue Resolution
Soft Skills
Building RapportClear CommunicationProblem-SolvingAdaptabilityCoaching
Tools & Technologies
UplinqQuickBooks OnlinePlaidPayroll SystemsRevenue ProcessorsInventory Systems
Industry Keywords
Client-Facing AccountingPublic AccountingMulti-Client AccountingOnboardingSales Experience

About the role

Key responsibilities & impact
  • Run daily client meetings to collect financial data and define scope
  • Set up and configure Uplinq and QuickBooks Online accounts
  • Resolve Plaid, payroll, revenue processor, inventory system, integration, and access issues
  • Verify signed proposals against client needs and flag scope or pricing mismatches
  • Manage a high volume of concurrent onboarding timelines and deliverables
  • Proactively escalate workload or account risks to the manager
  • Follow up with clients to obtain missing documents
  • Troubleshoot setup and data problems using accounting judgment
  • Handle complex accounting issues and messy books
  • Find practical workarounds when onboarding stalls
  • Review junior Onboarding Specialists' work and provide actionable feedback
  • Coach junior specialists and prevent problems from becoming client-facing
  • Delegate onboarding tasks while remaining accountable for results
  • Identify clients who need additional services and recommend suitable Uplinq services
  • Collaborate with Sales, Initialization, Accounting, and Tax to close handoff gaps
  • Own onboarding through completion and hand accounts off cleanly

Requirements

What you’ll need
  • Individual applicants must reside in the United States
  • 6+ years in a client-facing accounting or onboarding role
  • Experience at Senior Associate level or above in a public or multi-client accounting firm
  • 6+ years using QuickBooks Online daily, including setup, integrations, and troubleshooting
  • QuickBooks Online experience required; desktop-only experience is insufficient
  • Deep technical accounting knowledge
  • Strong working knowledge of cash and accrual accounting
  • Experience reviewing or overseeing other accountants' work
  • Experience managing 25+ active client relationships simultaneously
  • Ability to escalate risks early and adjust when plans stop working
  • Ability to build rapport quickly and calm anxious business owners
  • Ability to explain information clearly to clients
  • Comfort telling clients when signed scope does not cover their needs
  • Willingness to acknowledge mistakes and adjust working methods
  • Ability to identify when clients need additional services and raise the matter with them
  • Formal sales experience is optional

Benefits

Comp & perks
  • Competitive pay
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Remote-first and flexible work culture
  • Clear path for career growth in a fast-growing firm
  • Modern tech stack and automation-first mindset
  • Supportive, collaborative team with strong systems and documentation