Senior Strategic Partnerships Manager

Updater

Sr. Strategic Partnerships Manager at Updater, focused on owning and scaling a portfolio of high-impact partners, driving operational excellence and performance gains.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $113,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for a portfolio of regional accounts, managing regular communication, resolving operational hurdles, and maintaining long-term partner satisfaction.
Monitor and analyze partner KPIs, including sales volume, conversion rates, revenue, and margins. Prepare and present monthly performance recaps, assist in high-level business reviews, and act in a support role for leadership on the company's largest accounts.
Manage the technical and marketing 'buyflow' for partners. This includes auditing digital customer journeys, ensuring API integrations are functioning correctly, and verifying that compliance and partner brand guidelines are met.
Utilize testing to identify opportunities to improve partner performance within the Updater ecosystem.
Proactively identify opportunities to increase average revenue per order (ARPO) by evolving partner compensation and commission structures. Help to facilitate negotiations for incremental incentives linked to high-value product tiers and premium service adoptions.
Handle the administrative lifecycle of partnerships, including tracking contract amendments, managing commission reconciliation, and coordinating with internal legal and compliance teams for industry-specific regulatory requirements.

Requirements

What you’ll need

5+ years of experience in account management, partnerships, or business operations including direct experience with large national or regional companies in telecommunications, home service providers and/or utility companies.
Proficiency in data analysis and visualization tools to track performance trends and build sales forecasts (e.g. Looker or similar business intelligence tools).
Strong ability to manage complex checklists and technical requirements for digital integrations.
Excellent written and verbal communication skills; comfortable presenting data-driven insights to mid-level and senior stakeholders.
Proven ability to effectively manage multiple partners and internal cross-functional projects simultaneously.
Demonstrates a strong ownership mindset with a bias toward action—proactively identifying opportunities, taking initiative, and driving results end-to-end.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Flexible PTO
13 paid company holidays annually
Updater Stock Options
401(k) with employer match
Wellbeing Subsidy
One Medical membership
Virtual on-demand healthcare through Teladoc and Talkspace
Flexible spending account (FSA)
Health savings account (HSA)
Supplemental Short & Long Term Disability Insurance
Supplemental Life Insurance
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisdata visualizationAPI integrationsperformance trackingsales forecastingcontract managementcommission reconciliationdigital customer journeyspartner compensation structuresnegotiation

Soft Skills

communicationpresentation skillsproject managementownership mindsetinitiativeproblem-solvingcross-functional collaborationorganizational skillsattention to detailproactive identification of opportunities