Team Lead, Acquiring Risk
Unzer
full-time
Posted on:
Location Type: Hybrid
Location: Grasbrunn • Germany
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Job Level
About the role
- Lead and coach a team of risk analysts: hiring, onboarding, training, performance feedback, and career development. Coordinate schedules and task distribution to ensure coverage.
- Oversee day‑to‑day risk monitoring and investigations across channels, act as escalation point for complex cases and incident manager for payments risk/fraud events, including post‑mortems and structural fixes.
- Govern underwriting execution and due diligence quality, ensure compliance with regulatory, card network, and internal policy requirements.
- Drive cross‑functional resolution with fraud, disputes, onboarding, and compliance, lead knowledge‑sharing (post‑mortems, playbooks, knowledge base).
- Oversee the execution of the fraud risk strategy, including proactively monitoring performance, reducing false positive rates, and providing regular progress and status reports to the line manager.
- Establish KPIs and executive reporting, ensure audit readiness and policy adherence, support regulatory and scheme audits.
- Build external relationships with card networks, risk vendors, and peer acquirers, stay ahead of emerging fraud trends and regulatory changes, translate into actionable policies.
- Act as a multiplier by sharing expertise and supporting more junior roles in daily operational risk activities.
Requirements
- 5–8+ years in acquiring/payments risk with demonstrable results reducing losses at scale, experience across multiple geographies/verticals a plus.
- Deep expertise in card scheme programs and merchant risk typologies, transaction monitoring, chargeback strategy, and credit risk for delivery/refund liability
- Advanced analytical capability (SQL required, Python/R or similar a plus), comfort designing experiments and measuring causal impact.
- Strong leadership and stakeholder influence, experience presenting to executives and external parties (networks, auditors, regulators).
- Fluent English, German or Danish a plus.
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- *Please note that we will not sponsor your visa or relocation, and you must have a valid work permit to be eligible for this position.*
Benefits
- 🏡 Work from home up to 60% of the time. We want you to keep your work-life balance.
- 🚲 Mobility support, whether you choose bike rental or leasing or a Deutschlandticket (for Germany) - we've got you covered.
- 🫴 Explore counselling assistance, be it for professional or personal matters, through our associated platform.
- 💰 Pension scheme, we want to give back and help you secure your future.
- 🏖️ 15 days a year of workation from your desired destination within the EU.
- 🕟 Flexible working hours – helping you balance work and life.
- 📗 Learning budget of 1000 euros per year – you can develop your passions with us.
- 🎉 Enjoy some fun moments with your coworkers – we throw a company party once a year and host several team events!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLPythonRtransaction monitoringchargeback strategycredit riskanalytical capabilityrisk analysisfraud risk strategyKPI establishment
Soft Skills
leadershipstakeholder influencecoachingcommunicationperformance feedbackteam managementrelationship buildingknowledge sharingproblem solvingpresentation skills