National Account Manager I – WFS

University of Phoenix

National Account Manager managing corporate and government education accounts for University of Phoenix. Driving workforce engagement, solution selling, client satisfaction, and revenue growth remotely.

Posted 8/20/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $76,400 - $154,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and business development within the higher education sector, focusing on relationship building and strategic engagement with corporate clients. Proficient in solution selling and delivering impactful presentations to diverse audiences.

Highest-signal resume keywords

Account ManagementBusiness DevelopmentSolution SellingPresentation SkillsCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business DevelopmentSolution SellingAccount ManagementMarket KnowledgeStrategic Engagement PlanningSales TrackingRegulatory ComplianceEvent OrganizationClient Engagement StrategiesPerformance Reporting

Soft Skills

Interpersonal SkillsAnalytical SkillsOrganizational SkillsDetail-OrientedDecision-Making

Tools & Technologies

MS OfficeSales Tracking Platforms

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Higher EducationCorporate RelationshipsAdult LearnersClient SatisfactionB2B Engagement

About the role

Key responsibilities & impact

Collaborate with Account Executives to transition newly signed accounts post-sale and ensure a consistent, high-quality client experience
Identify, develop, and nurture relationships with 40–45 small, midsized, and enterprise corporate/government accounts
Provide direct sales, solution selling, ongoing relationship management, and account management support to drive increased revenue
Represent the University within the corporate and higher education community to increase awareness of University of Phoenix and its educational programs
Interact directly with corporate client stakeholders to address and resolve product and service questions and requests
Collaborate with senior leadership and Account Executives to secure and launch clients
Develop and execute account plans and client engagement, marketing, promotional, and event strategies
Serve as account owner and develop strategic engagement plans for corporate and government clients
Develop and deliver presentations to corporate client stakeholders and influencers
Maintain knowledge of markets, segments, and organizations to identify potential clients aligned with strategic objectives
Collaborate with internal stakeholders, employer clients, and University Academics to provide relationship management and identify client-focused academic offerings
Provide weekly progress reports to senior leadership against account performance targets
Update account plans in sales tracking platforms and prepare internal and external account review materials
Maintain knowledge of applicable markets and degree programs and ensure regulatory compliance
Execute engagement strategies across clients’ geographic footprints and define effective communications cadence and format
Serve as a B2B resource for Account Specialists to uncover direct student engagement opportunities
Attend approved Workforce Solutions events, including weeknights and weekends, and organize client events with leadership and corporate clients
Schedule and guide Engagement Representatives to fulfill agreed-upon event strategies
Perform other duties as assigned or apparent

Requirements

What you’ll need

Bachelor’s degree
Three (3) years of related experience managing corporate relationships; business development and/or sales experience of non-tangible or service-oriented items
One (1) year of experience in the higher education market and industry, particularly as it relates to adult learners
Customer service oriented and able to achieve high levels of employer client tuition program satisfaction
Proficient in MS Office
Able to effectively manage and perform work remotely from a home-based office with limited local supervision and maintain consistent accountability for key performance outcomes
Exceptional presentation skills to present to large audiences
Strong business acumen and ability to recognize and strategically pursue marketing and business development opportunities
Able to quickly assess information, anticipate issues and outcomes, and make effective decisions
Excellent interpersonal, presentation, and analytical skills
Detail-oriented with strong organizational skills and excellent implementation of tasks/projects; strong commitment to quality and accuracy
Proven results in business development, specifically solution selling methodology
Able to multi-task and meet daily/weekly deadlines
Reliable transportation to attend client and/or community meetings or events
Availability for approved events outside standard business hours, including weeknights and weekends, with possible out-of-local or out-of-state travel

Benefits

Comp & perks

Annual Bonus Award
Medical, dental and vision plans
Flexible Spending Accounts
Health Savings Accounts
Life and Disability insurance
Wellness incentive program
Competitive 401(k) employer match
Substantial tuition discount for you and eligible dependents
Generous time off package, including paid vacation, sick time and company holidays
Fully remote, work-from-home environment
Tuition vouchers for employees and their qualified family members
Recognition program
Learning and development tools