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Senior Business Analyst
University of AlbertaSenior Business Analyst at the University of Alberta leading complex analysis initiatives and process improvements. Supporting IT initiatives and mentoring business analysts in a hybrid work environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in business analysis, process improvement, and stakeholder engagement, with a strong focus on applying best practices and methodologies to enhance organizational effectiveness. Proficient in leading complex analysis initiatives and mentoring teams to achieve high-quality outcomes.
Highest-signal resume keywords
Business AnalysisProcess ImprovementStakeholder EngagementProject ManagementOrganizational Change Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Business Process RedesignEnterprise AnalysisRequirements ElicitationSolution AssessmentProcess MappingInformation Technology InitiativesAnalytical Problem SolvingSoftware Development Life CycleNegotiation SkillsDocument Management
Soft Skills
LeadershipInterpersonal SkillsCommunication SkillsCoachingMentoring
Tools & Technologies
Google WorkspaceMS VisioMS OfficeProductivity Software
Certifications & Qualifications
Certificate of Capability in Business AnalysisProfessional Qualifications in Business AnalysisProfessional Qualifications in Project Management
Industry Keywords
Business Process Re-engineeringOrganizational AssessmentsIT Infrastructure ProjectsVendor RelationshipsSecurity CompliancePrivacy Compliance
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Leads complex analysis initiatives, business process re-engineering, and continual service improvement efforts across the University.
- Supports the development and consistent application of best practices, methodologies, and standards to strengthen the University's business analysis practice.
- Plays a key role in a variety of projects, including organizational assessments and larger University-wide information technology initiatives.
- Provides leadership in stakeholder engagement, requirements elicitation and management, solution assessment, and process improvement.
- Mentors Business Analysts, fosters a strong community of practice, and promotes consistent, high-quality analysis and advisory services across projects and initiatives.
Requirements
What you’ll need- Post-secondary Degree in Computing Science, Business Administration, or other related field. An acceptable equivalent combination of education and experience may be considered.
- Professional qualifications in business analysis is preferred.
- Certificate of Capability in Business Analysis (CCBA) from the International Institute of Business Analysis is considered an asset.
- Professional qualifications in project management is considered an asset.
- Minimum 5 years experience as a Business Analyst required, 8+ years is preferred.
- Working knowledge of applications that include:
- Google Workspace / Applications
- MS Visio or similar process mapping tools
- MS Office
- Other productivity software
- Experience with process mapping IT services, IT infrastructure projects, business process redesign, and enterprise analysis/business architecture is considered an asset.
- Demonstrated systematic, disciplined and analytical approach to problem solving.
- High level of communication skills with all levels of the organization.
- Familiarity with the software development life cycle for development and the concepts and practices required to implement effective information systems.
- Familiarity with project delivery methodologies (e.g., Waterfall, Agile, Hybrid).
- Effective negotiation skills to negotiate contracts and to maintain positive and ongoing vendor relationships.
- Strong interpersonal and leadership skills to engage, motivate, coach and mentor team and project members to enable them to meet demanding deadlines.
- Ability to work in a changing environment to lead and manage a project team through change.
- Document and Records Management Experience is considered an asset.
- Experience facilitating workshops with varied stakeholder groups to gather and analyze information retrieved through a variety of means.
- Possess an understanding of potential organizational exposures in terms of security, privacy and legal compliance.
- Strong awareness of appropriate usage for technology to achieve business and organizational objectives.
- Possess an extensive knowledge of business and understands the interdependencies of business processes and information systems.
- Proficiency in productivity software is considered an asset.
- Experience in process mapping IT services, IT infrastructure projects, business process redesign, and enterprise analysis/business architecture is considered an asset.
- Organizational change management experience.
- Willingness to accept responsibility and take on new challenges.
- Demonstrable initiative and resourcefulness.
- Demonstrated leadership ability.
Benefits
Comp & perks- Comprehensive benefits package