Operations Lead, Neuroscience and Mental Health

University of Alberta

Operations Lead managing daily operations and strategic administrative support at NMHI, University of Alberta. Collaborating with institutional partners to ensure effective coordination.

Posted 5/2/2026full-timeEdmonton • 🇨🇦 CanadaSenior💰 CA$64,716 - CA$87,896 per yearWebsite

About the role

Key responsibilities & impact

Leads administrative and operational support for NMHI projects, director initiatives, and leadership meetings, ensuring efficient service delivery
Develops, reviews, and improves workflows, processes, and administrative procedures to support continuous improvement and customer service excellence
Prepares operational reports, maintains digital files and records, and manages routine administrative tasks using Google and Microsoft Office suites
Provides direct support to the director and oversees purchasing-related responsibilities, including P-card administration
Works collaboratively with the Finance Partner to provide financial guidance, updates, and advice to the director in alignment with university policies
Supports development and implementation of financial management best practices, reporting procedures, and process improvements for transactional activities
Oversees timely monthly, quarterly, and annual financial reporting, including expense tracking, projections, and required approvals
Coordinates budget reporting across core labs and program areas and leads development of a financial metrics dashboard
Reviews and approves routine communications, including newsletters, announcements, and reports, in partnership with the director
Manages responses to escalated and complex inquiries received through multiple communication channels
Coordinates information requests, surveys, and reporting processes, including compiling results for leadership review
Builds and maintains collaborative relationships with campus partners and university units to ensure alignment, compliance, and consistent processes

Requirements

What you’ll need

Post-secondary diploma or degree required.
Minimum 1 year of progressive administrative experience in large academic U of A units or large departments involving researchers, learners and administration staff. A combination of education and experience may be considered.
Proficiency in Microsoft Office, and Google applications, specifically for preparing detailed reports, and handling administrative workflows.
Demonstrated proficiency with Peoplesoft and SupplyNET.
Demonstrated ability to collaborate with faculty, staff, and external partners to coordinate operational activities, including, onboarding, and event planning.
Proven ability to communicate complex information clearly to diverse audiences, both verbally and in writing (e.g., preparing reports, and delivering presentations to faculty and administrative staff).
Demonstrated ability to collaborate with faculty, staff, and external partners to coordinate operational activities (e.g., research days and retreats).
Strong organizational and time management skills with the ability to manage multiple priorities, including financial oversight, recruitment processes, and event coordination, while ensuring deadlines are met.
Demonstrated ability to apply and adhere to strict confidentiality guidelines, FOIPP, records management protocols, and all relevant university policies
Demonstrated knowledge of the University of Alberta policies and procedures and graduate education programs are considered an asset.

Benefits

Comp & perks

comprehensive benefits package

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

administrative proceduresworkflow improvementfinancial managementreport preparationbudget reportingexpense trackingdata compilationevent planningrecords managementconfidentiality guidelines

Soft Skills

collaborationcommunicationorganizational skillstime managementcustomer service excellenceproblem-solvingrelationship buildingattention to detailadaptabilityleadership