Senior Application Analyst – Hospital Billing Claims

University Hospitals

Senior Epic Analyst designing, configuring, and implementing changes for Epic system applications. Leading project work groups to gather requirements and enhance operational workflows.

Posted 7/7/2026full-timeRemote • Ohio • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Leads needs assessment, software design, implementation and support.
Collaborates with reporting team to support operational partners need to gather requirements.
Independently facilitates design of workflows in conjunction with the appropriate subject matter experts; workflows will focus on designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
Mentors other analysts with completing design workflows and analysis.
Leads functional and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts.
Defines and develops user access security to protect the system while providing users with the access required.
Oversees, reviews, and moves build to production as required.
Comprehends with high degree of clinical or business departments’ processes and partners with them to develop supporting workflows.
Evaluates possible implementation of new technology, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business.
Participates and contributes in operational meetings to provide Information Technology support and expertise.
Performs unit testing of all need build they are assigned and assists other application analyst as needed.
Leads functional and integrated testing of software to ensure that design objectives are met, including development and validation of testing scripts.
Develops, modifies and maintains integrated testing scripts owned by their areas.
Leads projects following the framework of the Enterprise Project Management Office on all phases of a project from scoping and design through implementation and transition to operations.
Collaborates across teams to develop change management strategy and plans for implementations.
Develops plans to address impacts from system changes when implementing new functionality.
Supports and troubleshoots interfaces for inbound/outbound transaction errors; helps monitor interface error queues.
Troubleshoots application issues, with/without vendor assistance to resolution.
Leads escalation of issues with appropriate internal resources, to resolution.
Independently leads application upgrade tasks and troubleshooting efforts and provides guidance to application analysts and leadership.
Maintains security for assigned applications.
Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Epic team manager.
Creates and maintains system documentation; ensuring that documentation is updated accurately and timely.
Guides other team members in ensuring good documentation standards and coordinates efforts to maintain appropriate system documentation.
Provides input to components of development of end-user training materials and participates in training efforts.

Requirements

What you’ll need

High School Equivalent / GED (Required) and Bachelor's Degree in Information Systems/Business/Healthcare Related Field (Preferred)
4+ years in designing, configuring, testing and maintaining Epic applications (Required)
2+ years working in a healthcare related IT environment (Preferred)
Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
Notable client service, communication, presentation and relationship building skills. (Required proficiency)
Ability to function independently and as a team player in a fast-paced environment. (Required proficiency)
Must have strong written and verbal communication skills. (Required proficiency)
Knowledge of MS Office/MS Visio/MS Project (Required proficiency)
Knowledge of ITIL standards desired (Preferred proficiency)
Knowledge of SQL databases. (Preferred proficiency)
Knowledge of disaster recovery and backup procedures. (Preferred proficiency)
Knowledge and experience with HL7 Interfaces. (Required proficiency)
Knowledge and experience with SQL based applications (Preferred proficiency)
Epic Application Certification (Required)
Resolute Hospital Billings Claims (Strongly Preferred)

Benefits

Comp & perks

Provides 24 x 7 support scheduled and routine assignments for on-call rotation.
Adheres to change control processes per best practice and processes defined to protect the system(s).

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Designing Epic ApplicationsConfiguring Epic ApplicationsTesting Epic ApplicationsMaintaining Epic ApplicationsSQL DatabasesDisaster Recovery ProceduresBackup ProceduresWorkflow DesignIntegrated Testing ScriptsUser Access Security

Soft Skills

Analytical Problem SolvingClient ServiceCommunication SkillsPresentation SkillsRelationship Building

Certifications

Epic Application Certification