Admissions Counselor, Arts and Sciences
School of Information Technology at the University of Cincinnati
Spring
Financial Counselor
University Hospitals
full-time
Posted on:
Location Type: Hybrid
Location: Chardon • Ohio • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provides excellent service and timely support
- Performs assessment and collections activity on pre-service scheduled cases
- Generate patient estimation of services and collect deposits
- Monitor and work Financial Counselor worklist for respective locations
- Escalate financially risky accounts through designated escalation team
- Process payments by phone
- Informs patients and executes financial assistance opportunities
- Identifies other options to resolve financial obligation
Requirements
- High School Equivalent / GED (Required)
- 5+ years experience in revenue cycle or healthcare related field (Required)
- 1+ years direct Revenue Cycle Customer or Service Department, collection agency or sales experience (Preferred)
- Experience with medical billing software (Required)
- Knowledge of managed care insurance requirements (Required proficiency)
- Investigative/ research skills to identify financial options for patients (Required proficiency)
- Exceptional written and verbal communication skills (Required proficiency)
- Proficient with digital systems, applications and workflow (Required proficiency)
- Advanced knowledge of medical billing and claims terminology and workflow processing (Required proficiency)
- Self-motivated, works independently in a fast-paced environment (Required proficiency)
Benefits
- Excellent service and timely support
- Payment plan arrangements with patients
- Department projects and financial counseling support
- Safe and secure maintenance of PHI
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billing softwarerevenue cycleclaims terminologyworkflow processingfinancial assessmentcollections activitypatient estimationpayment processingfinancial assistancemanaged care insurance requirements
Soft skills
excellent servicetimely supportinvestigative skillsresearch skillswritten communicationverbal communicationself-motivatedindependent workfast-paced environment
Certifications
High School EquivalentGED