UnitingCare Queensland

Administration Officer

UnitingCare Queensland

part-time

Posted on:

Location Type: Office

Location: Carina • Australia

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Salary

💰 A$32 per hour

About the role

  • Provide professional first point of contact/ reception service to internal and external customers either direct, by phone or email including operational and sales enquiry
  • Address enquiries efficiently and effectively providing accurate information within the scope of the position or coordinating messages and referral to relevant staff
  • Provide appropriate support to residents at all times respecting their privacy, independence and dignity including responding to general administrative and management enquiries
  • Receive and process incoming and outgoing mail and deliveries
  • Undertake distribution of mail, notices, newsletters etc to resident letterboxes and noticeboards in accordance with site processes
  • Undertake administrative functions, including but not limited to preparation, copying and presentation of letters, notices, memos, reports, agendas, and minutes etc
  • Draft and compile the monthly resident newsletter, identifying content of interest to residents and working with residents to receive regular article contributions
  • Processing of work orders and invoices in accordance with BlueCare financial processes and delegations

Requirements

  • Demonstrated experience in general office administration including sound knowledge and use of computer software packages including Microsoft Office suite and database applications
  • Effective time management skills and ability to prioritise workloads
  • Demonstrated effective interpersonal, verbal and written communication skills
  • Experience working within a team and autonomously as required
  • Prior experience in a service-based industry
  • Previous experience working in a similar role with a demonstrated empathy and understanding of working with seniors
Benefits
  • Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
  • A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
  • 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
  • Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
  • Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
office administrationmail processingdocument preparationreport draftingnewsletter compilationwork order processinginvoice processing
Soft Skills
time managementprioritizationinterpersonal communicationverbal communicationwritten communicationteamworkautonomyempathy