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United Wound Healing

Accounts Receivable Specialist

United Wound Healing

Accounts Receivable Specialist managing claims and billing for United Wound Healing. Flexible remote/in-office position available in certain US states.

Posted 5/19/2026full-timeArizona, Florida, Idaho, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $27 per hourWebsite

About the role

Key responsibilities & impact
  • Investigate and resolve unresolved claims (denials, underpayments, delayed payments); troubleshoot claim data and submit written appeals with supporting documentation and timely follow-up
  • Verify eligibility, identify payor changes, and accurately update coordination of benefits (COB); navigate payor portals to identify correct payors
  • Make outbound calls and collaborate with insurance payors and partner facility business offices for claim resolution; answer incoming calls professionally
  • Identify and communicate denial trends and coding issues to support clean claim processing
  • Perform account reconciliation — identify overpayments, complete refund requests, and process insurance takebacks via ERAs
  • Resolve assigned worklist items with detailed account documentation; maintain daily AR log reporting to Supervisor and meet department productivity standards

Requirements

What you’ll need
  • CPB preferred but not required; CPC (or CPC-A) preferred but not required
  • 3+ years of medical billing and accounts receivable experience required
  • Advanced expertise in the revenue cycle management process and insurance claims processing cycle
  • Strong ability to read and understand EOBs; deep understanding of insurance denials and unresolved claims resolution; knowledge of ICD-10, CPT, HCPCS, and CMS-1500 claim format
  • Proficient in MS Office — Outlook, Excel (intermediate), and Word; skilled with computers and multiple web browsers
  • Critical thinker with strong problem-solving skills; high attention to detail; excellent organization and time management; ability to prioritize and manage time-sensitive situations with urgency
  • Strong verbal and written communication and customer service skills; effective communication with partner facilities, co-workers, patients, and insurance companies
  • Consistently dependable, honest, trustworthy, and professional; able to work independently; adaptable to changing procedures and a growing environment

Benefits

Comp & perks
  • Medical, Dental, Orthodontic, Vision, and Rx — 80% of employee monthly premiums covered; dependent coverage available at employee’s expense
  • Employer-sponsored Life, AD&D, and Disability Insurance
  • Voluntary supplemental plans: Accident, Cancer, Critical Illness, STD, Identity Protection, and more
  • Accrue up to 132 hours (16.5 days) of PTO in your first year, based on FTE status
  • 8 paid holidays for full-time employees
  • 401(k) with employer match on first 4%
  • Up to $2,000 annually for professional development (prorated based on FTE)
  • Monday–Friday schedule | Typical hours 7:30 AM – 4:00 PM PST (occasional overtime based on work volume)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
medical billingaccounts receivablerevenue cycle managementinsurance claims processingEOB interpretationICD-10CPTHCPCSCMS-1500 claim formataccount reconciliation
Soft Skills
problem-solvingattention to detailorganizationtime managementcommunicationcustomer servicedependabilitytrustworthinessadaptabilitycritical thinking
Certifications
CPBCPCCPC-A