Dental Scheduler

Unique Management Services, Inc.

Remote dental scheduler providing appointment scheduling for dental practices across North America. Requires excellent customer service skills and proficiency in multitasking with bi-lingual fluency preferred.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $16 - $17 per hourWebsite

About the role

Key responsibilities & impact

Answer calls within 3 seconds or less.
Complete a standard call within 5 minutes.
Provide excellent patient care/customer service at all times.
Manage time efficiently while both on and off the phones.
Prioritize tasks/calls in order of importance.
Respond cooperatively to constructive criticism.
Must be able to ensure a distraction free work environment.

Requirements

What you’ll need

High school diploma or equivalent required
2 year post high school education preferred
1-2 years customer service experience required; phone-based highly preferred
Must have high-speed internet connection.
Must pass a pre-employment background screen.
Must successfully pass ALL pre-employment assessments.
Must provide two work references with their current contact information at the time of the interview.
Fluency in Spanish highly preferred

Benefits

Comp & perks

Healthcare through Cigna
Dental, Vision-premium paid
Employee Assistance Program
Paid vacation and sick leave
Paid Holidays
401k; 4% company match
Life insurance, premium paid
Long-term disability, premium paid
Short-term disability
Professional development
Bonuses
Possible cost of living differential in base pay depending on location
$1 additional per hour for bi-lingual fluency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Customer ServiceCall ManagementTask PrioritizationBackground ScreeningPre-Employment Assessments

Soft Skills

Cooperative Response to CriticismEfficient Work Habits