UNIQLO

Retail Sales Associate – Full-Time

UNIQLO

full-time

Posted on:

Location Type: Office

Location: San Diego • California • United States

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Salary

💰 $18 per hour

About the role

  • Reporting to the Store Manager, the Sales Associate is the customer service specialist of the store.
  • Responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.
  • Meet and exceed sales goals
  • Maintain brand and operational standards (visual, cleanliness, etc.)
  • Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
  • Be knowledgeable of fitting room standards and assist when needed
  • Act as cashier when required by following cashier protocol
  • Process shipment and ensure all merchandise is represented on the floor in full size run
  • Assist management to identify and resolve issues in the store
  • Provide product and brand knowledge to customers
  • Follow all company policy and procedures & notify management of any infractions
  • Assist with special projects as assigned by management

Requirements

  • High School Diploma or GED
  • Strong communication skills
  • Ability to calculate figures and amounts such as discounts and percentages
  • Ability to work a flexible schedule that meets the business needs, including evenings and weekends
Benefits
  • Medical, dental, and vision coverage (Full-Time Only)
  • 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
  • Paid parental leave (Full-Time Only)
  • Fertility benefits, including IVF (Full-Time Only)
  • Life insurance (Full-Time Only)
  • Short-term and long-term disability insurance (Full-Time Only)
  • HSA/FSA options (Full-Time Only)
  • Employee Assistance Program
  • Vacation & Personal Time Off (Full-Time Only)
  • Sick & Wellness Time Off
  • 30% Employee Merchandise Discount
  • Employee Referral Bonus
  • Commuter benefits
  • ... and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cashier protocolproduct knowledgesales goalscustomer servicefitting room standardsmerchandise processingcalculating discountscalculating percentages
Soft Skills
strong communicationcustomer needs managementproblem resolutionflexibilitylistening skills
Certifications
High School DiplomaGED