Junior Systems Analyst, Support

Unimed Nacional

Provide technical support for corporate systems and business processes at Unimed Nacional. Collaborate with users and technical teams to resolve incidents and document business needs.

Posted 4/13/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide technical support for corporate systems, applications, and basic software, resolving low- and medium-complexity incidents and requests, with guidance when necessary.
Log, track, and update tickets, ensuring responses within agreed deadlines and continuity of business area processes.
Act as the initial point of contact between user areas and the technical team or IT vendors.
Support elicitation and documentation of business needs, contributing to translating requests into functional requirements.
Monitor the progress of requests and deliveries, supporting deadline tracking and alignment between stakeholders.
Support the implementation and follow-up of low-effort improvements with IT vendors and internal teams.
Verify that solutions align with CNU business rules and applicable regulatory guidelines.
Assist in creating and executing functional tests, validating whether deliveries meet defined requirements.
Participate in the solution deployment process and provide initial post-go-live support, assisting users and involved areas.

Requirements

What you’ll need

Bachelor's degree in Information Technology, Information Systems, Business Administration, or a related field.
Experience supporting corporate systems and handling support tickets.
Basic knowledge of requirements elicitation and understanding of business processes.
Proficiency with office tools, especially Excel, and with ticketing systems.
Basic knowledge of SQL for simple queries.
Good communication skills for interacting with users and technical teams.
Organized, responsible, and motivated to learn and develop in technology and business areas.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account Unimed Nacional Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1998 ⚕️ Healthcare Insurance 👥 B2C 🤝 Non-profit Healthcare Insurance
B2C
Non-profit Unimed Nacional is an organization that provides various healthcare services and benefits for its members, aiming to enhance access to medical care in Brazil. It operates within a network of healthcare professionals and facilities to offer comprehensive health solutions to individuals and families. Junior Systems Analyst, Support 🔥 24 minutes ago 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟢 Junior ⚙️ Systems Engineer 🗣️🇧🇷🇵🇹 Portuguese Required SQL Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Provide technical support for corporate systems, applications, and basic software, resolving low- and medium-complexity incidents and requests, with guidance when necessary.
Log, track, and update tickets, ensuring responses within agreed deadlines and continuity of business area processes.
Act as the initial point of contact between user areas and the technical team or IT vendors.
Support elicitation and documentation of business needs, contributing to translating requests into functional requirements.
Monitor the progress of requests and deliveries, supporting deadline tracking and alignment between stakeholders.
Support the implementation and follow-up of low-effort improvements with IT vendors and internal teams.
Verify that solutions align with CNU business rules and applicable regulatory guidelines.
Assist in creating and executing functional tests, validating whether deliveries meet defined requirements.
Participate in the solution deployment process and provide initial post-go-live support, assisting users and involved areas. 🎯 Requirements
Bachelor's degree in Information Technology, Information Systems, Business Administration, or a related field.
Experience supporting corporate systems and handling support tickets.
Basic knowledge of requirements elicitation and understanding of business processes.
Proficiency with office tools, especially Excel, and with ticketing systems.
Basic knowledge of SQL for simple queries.
Good communication skills for interacting with users and technical teams.
Organized, responsible, and motivated to learn and develop in technology and business areas. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Junior Systems Analyst, SQL 🕒 March 25 Evertec 5001 - 10000 Website LinkedIn All Job Openings Junior Systems Analyst at Evertec, responsible for SQL database solutions and support in the financial software sector. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟢 Junior ⚙️ Systems Engineer 🗣️🇧🇷🇵🇹 Portuguese Required SQL Systems Analyst, Junior 🕒 March 12 Belliz Company 201 - 500 🤝 B2B 🛍️ eCommerce 💄 Beauty Website LinkedIn All Job Openings Junior Systems Analyst at Belliz Company overseeing ERP projects and providing support for business technology solutions. Contributing to digital transformation and process efficiency in a collaborative environment. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟢 Junior ⚙️ Systems Engineer 🗣️🇧🇷🇵🇹 Portuguese Required ERP SQL Engenheiro de Sistemas Jr., Observabilidade 🕒 February 26 PagBank 5001 - 10000 💳 Fintech 🏦 Banking 🤝 B2B Website LinkedIn All Job Openings Engineer focusing on open source architectures and observability using OpenTelemetry at PagBank. Ensuring platform infrastructure visibility and enhancing metrics integration with corporate systems. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟢 Junior ⚙️ Systems Engineer Docker Kubernetes Linux Open Source TCP/IP View More Systems Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

SQLrequirements elicitationfunctional testingbusiness process understanding

Soft Skills

communicationorganizationresponsibilitymotivation to learn

Certifications

Bachelor's degree in Information TechnologyBachelor's degree in Information SystemsBachelor's degree in Business Administration