Unimed Nacional

Junior Relationship and Business Analyst – Affirmative Action (PWD)

Unimed Nacional

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Junior

About the role

  • Relationship Management: Multichannel customer service (phone, WhatsApp, email and in-person) to listen to requests, resolve inquiries and ensure client satisfaction.
  • Prospecting and Business Development: Identify sales opportunities with existing or new clients, assist with negotiations and contract adjustments, and take part in strategic meetings.
  • Operational and Technical Support: Support the analysis of databases and mandatory documents (ANS requirements), actively participate in the implementation of plans at client companies, and resolve operational requests such as issuing membership ID cards.
  • Field Presence: Conduct client visits, deliver presentations and run on-site activities to present our products, address questions, and convey trust and transparency.

Requirements

  • Education: Bachelor's degree in Business Administration, Marketing, Accounting, Statistics or related fields.
  • Experience: Previous experience in the Supplementary Health sector (private health insurance).
  • Tools: Proficiency in Microsoft Office.
  • Profile: Strong negotiation skills, proactivity in seeking solutions, and the ability to work both remotely and on-site in the field.
Benefits
  • Medical Assistance: Outpatient, hospital and obstetric coverage for you and your legal dependents.
  • Dental Assistance: Company-subsidized plans covering basic procedures as well as orthodontics and prosthetics.
  • Pharmacy Benefit: Access to medication purchases at an accredited network with payroll discount and a limit based on salary.
  • Wellhub (Gympass): Well-being platform providing access to gyms and health apps, extendable to up to 3 dependents.
  • Meal Card: Amount credited for each working day to cover daily meals.
  • Food Allowance Card: Monthly credit to assist with grocery purchases.
  • Private Pension: Company-sponsored plan to help build financial reserves and future income.
  • Life Insurance: Coverage for death and disability, providing financial protection for you and your family.
  • PPR (Profit-Sharing Program): Annual reward based on achieving the cooperative's collective goals.
  • Transportation Voucher: Available for commuting between home and work in on-site or hybrid schedules.
  • Parking: Agreements with parking facilities near company units.
  • Day Off: One day off granted after your birthday for you to enjoy as you prefer.
  • Family Support: Childcare or nanny subsidy for employees with children up to 16 months.
  • Benefits Club: Partnerships and discounts with educational institutions, language schools and leisure providers.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
database analysiscontract negotiationmembership ID card issuance
Soft Skills
relationship managementclient satisfactionproactivitystrong negotiation skillspresentation skillsproblem-solving