UNIFY Financial Credit Union

Personal Banker, Call Center

UNIFY Financial Credit Union

full-time

Posted on:

Location Type: Office

Location: Las Vegas • Nevada • United States

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Salary

💰 $22 per hour

About the role

  • Help members safeguard their assets, using strong communication skills
  • Resolve members' issues regarding their existing financial products (checking, savings, credit cards, loans, etc.)
  • Provide solutions based on your training and available resources
  • Work collaboratively with others in the department to build and maintain a strong, cohesive team

Requirements

  • A local residence commutable to Las Vegas, NV
  • High school diploma or equivalent
  • A service mindset
  • Computer experience, including ability to type documentation while listening and engaging
  • Requires two years of experience, or a combination of experience, in the banking/financial, call center, sales, and/or customer service industry.
  • Requires the ability to work with minimal supervision and under high call volume conditions.
  • Requires intermediate proficiency in typing (40-60 WPM) and the ability to communicate effectively verbally and in writing.
  • Technically proficient and competent with Microsoft applications, specifically Word, Teams, and Outlook.
  • Requires consumer lending certification or the willingness and aptitude to gain certification within three months of hire.
  • Flexibility with work schedule is also required.
Benefits
  • education reimbursement
  • 401k plan with an employer match
  • medical, dental and vision insurance
  • Personal Time Off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
typingconsumer lending certification
Soft Skills
communication skillsservice mindsetcollaborationability to work with minimal supervisionflexibility
Certifications
consumer lending certification