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Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Manage the collections portfolio by product and partner offices;
- Monitor the performance of collection agencies, analyzing results by delinquency range, customer profile, and behavioral history;
- Define and implement communication strategies, campaigns, and discounts to optimize portfolio performance;
- Define strategies and manage the performance of incentives, discounts, and fee-related revenues, aiming to optimize and sustain results.
Requirements
What you’ll need- Currently pursuing a bachelor’s degree;
- Knowledge of tools such as Microsoft Office and SQL;
- Strong analytical skills, with the ability to read and monitor performance indicators (funnel, conversion, and revenue);
- Experience in supplier/vendor management, including SLA monitoring, process optimization, communication, campaigns, and channel performance.
Benefits
Comp & perks- Health insurance;
- Dental insurance;
- Life insurance;
- Transportation allowance;
- Meal and/or food allowance;
- Pharmacy card;
- WellHub;
- Employee perks club;
- Flex card;
- Profit and Results Sharing Program.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLperformance analysisdata analysisprocess optimizationSLA monitoring
Soft Skills
analytical skillscommunicationcampaign managementvendor management
