Unidas

Junior Customer Service Analyst – Affirmative Action for Candidates with Disabilities

Unidas

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Junior

About the role

  • Will handle Ombudsman/Customer Relations inquiries;
  • Manage complex complaints;
  • Handle a high volume of requests;
  • Meet deadlines;
  • Seek solutions that satisfy both customers and company policies;
  • Maintain service quality and the organization’s image;
  • Demonstrate empathy and professionalism.

Requirements

  • Currently enrolled in a university degree program;
  • Basic computer skills.
Benefits
  • Health plan
  • Dental plan
  • Life insurance
  • Transportation voucher
  • Meal and/or food voucher
  • Pharmacy card
  • WellHub
  • Perks club
  • Flex card
  • Profit and results sharing program.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
basic computer skills
Soft Skills
empathyprofessionalismcustomer relationsproblem-solvingtime managementcommunicationconflict resolutionservice qualityorganizational skillssolution-oriented