Care Coordinator – Licensed

Umpqua Health

Care Coordinator supporting Medicaid and Medicare members through assessments, care plans, and interdisciplinary collaboration. Umpqua Health delivers integrated healthcare and care coordination across Oregon’s Douglas County.

Posted 8/6/2026full-timeOregon • 🇺🇸 United StatesJuniorMid-Level💰 $80,470 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management, including developing and implementing individualized care plans, conducting comprehensive member assessments, and navigating electronic health records. Proficient in collaborating with interdisciplinary teams and utilizing community resources to support diverse populations.

Highest-signal resume keywords

Oregon Registered Nurse LicenseCertified Case Manager (CCM) EligibilityLong-Term Services and Supports (LTSS) ExperienceMedicaid and Medicare KnowledgeElectronic Health Records Navigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care ManagementComprehensive Member AssessmentsIndividualized Care PlansMotivational InterviewingAccurate Electronic DocumentationCommunity Resource IntegrationCulturally Competent CareProblem-SolvingTime ManagementMultitasking

Soft Skills

CollaborationCommunicationInterpersonal SkillsAdaptabilityEmpathy

Tools & Technologies

Microsoft Office SuiteCare Management SystemsElectronic Health Records

Certifications & Qualifications

Certified Case Manager (CCM) Certification

Industry Keywords

Healthcare ExperienceBehavioral HealthDiverse PopulationsHealthcare Regulatory StandardsFunding Sources

About the role

Key responsibilities & impact

Perform comprehensive member assessments, including face-to-face and in-home visits
Develop and implement individualized care plans with members, caregivers, physicians, and support networks
Monitor care plans, document interventions, and adjust plans as needed
Promote integration of behavioral health, LTSS, and community resources
Evaluate benefits and advise on funding sources
Facilitate interdisciplinary care team meetings and collaborate with team members
Use motivational interviewing to educate and support members
Identify barriers to care and address psychosocial, financial, and medical concerns
Develop prevention plans for critical incidents to protect member health and safety
Maintain accurate documentation in electronic systems and comply with standards
Travel locally 25–40% for member visits
Perform other duties as assigned

Requirements

What you’ll need

Active, unrestricted Oregon Registered Nurse (BSN or MSN) license
Qualifications meeting eligibility requirements to sit for the Certified Case Manager (CCM) examination
Minimum of two years of healthcare experience
At least one year supporting individuals with disabilities or chronic conditions in Long-Term Services and Supports (LTSS)
At least one year of experience in care management or a medical and/or behavioral health setting
Valid driver’s license, reliable transportation, and current automobile insurance
Proficiency in Microsoft Office Suite
Ability to navigate electronic health records and care management systems
Strong knowledge of Oregon community resources
Experience working with diverse populations
Strong time management, multitasking, and problem-solving skills
CCM certification required within 18 months of hire
Knowledge of Medicaid and Medicare programs, including waiver services
Familiarity with healthcare regulatory and compliance standards
Experience providing culturally competent care to diverse and underserved populations
Accurate electronic documentation experience
Bilingual or additional language skills are a plus

Benefits

Comp & perks

Mileage reimbursement provided
Vacation PTO
Sick leave
Federal holidays
Birthday leave
Medical insurance
Dental insurance
Vision insurance
401(k) with company match, fully vested immediately
Company-sponsored life insurance
Fitness reimbursement program
Tuition reimbursement
Professional development opportunities
Mentorship
Clear career pathways
Flexible work arrangements and work/life balance