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Umpqua Health

Care Coordinator, Licensed

Umpqua Health

Care Coordinator managing integrated Medicaid, Medicare, behavioral health, and LTSS services for Umpqua Health members. Conducting assessments, care planning, and local member visits across Douglas County, Oregon.

Posted 8/6/2026full-timeRoseburg • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $80,470 - $92,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care management, including the development and implementation of individualized care plans, while effectively collaborating with interdisciplinary teams and utilizing community resources. Proficient in navigating electronic health records and maintaining compliance with healthcare standards.

Highest-signal resume keywords
Oregon Registered Nurse LicenseCertified Case Manager (CCM) EligibilityExperience in Long-Term Services and Supports (LTSS)Knowledge of Medicaid and Medicare ProgramsProficiency in Electronic Health Records (EHR)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Care ManagementMotivational InterviewingDocumentation in Electronic SystemsAssessment and EvaluationCrisis Prevention PlanningKnowledge of Community ResourcesHealthcare Regulatory ComplianceMultitaskingProblem-SolvingTime Management
Soft Skills
Interpersonal SkillsAnalytical SkillsWritten CommunicationVerbal CommunicationCultural Competence
Tools & Technologies
Microsoft Office SuiteCare Management SystemsElectronic Health Records (EHR)
Certifications & Qualifications
Oregon Registered Nurse LicenseCertified Case Manager (CCM) Certification
Industry Keywords
MedicaidMedicareLong-Term Services and Supports (LTSS)Behavioral HealthHealthcare Experience

About the role

Key responsibilities & impact
  • Perform comprehensive member assessments, including face-to-face and in-home visits
  • Develop and implement individualized care plans with members, caregivers, physicians, and support networks
  • Monitor care plans, document interventions, and adjust plans as needed
  • Promote integration of behavioral health, LTSS, and community resources
  • Evaluate benefits and advise on funding sources
  • Facilitate interdisciplinary care team meetings and collaborate with team members
  • Use motivational interviewing to educate and support members
  • Identify barriers to care and address psychosocial, financial, and medical concerns
  • Develop prevention plans for critical incidents to protect member health and safety
  • Maintain accurate documentation in electronic systems and comply with standards
  • Manage a caseload of Medicaid and Medicare members, including LTSS waiver participants
  • Travel locally 25–40% for member visits

Requirements

What you’ll need
  • Active, unrestricted Oregon Registered Nurse (BSN or MSN) license
  • Qualifications meeting eligibility requirements to sit for the Certified Case Manager (CCM) examination
  • Minimum two years of healthcare experience
  • At least one year supporting individuals with disabilities or chronic conditions within Long-Term Services and Supports (LTSS)
  • At least one year of experience in care management or a medical and/or behavioral health setting
  • Valid driver’s license, reliable transportation, and current automobile insurance
  • Proficiency in Microsoft Office Suite
  • Ability to navigate electronic health records (EHR) and care management systems
  • Strong knowledge of Oregon community resources
  • Experience working with diverse populations
  • Strong time management, multitasking, and problem-solving skills
  • CCM certification required within 18 months of hire
  • Knowledge of Medicaid and Medicare programs, including waiver services
  • Familiarity with healthcare regulatory and compliance standards
  • Experience providing culturally competent care
  • Strong analytical, written, verbal, and interpersonal skills
  • Bilingual or additional language skills are a plus

Benefits

Comp & perks
  • Mileage reimbursement provided
  • Vacation PTO
  • Sick leave
  • Federal holidays
  • Birthday leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match, fully vested immediately
  • Company-sponsored life insurance
  • Fitness reimbursement program
  • Tuition reimbursement
  • Professional development opportunities
  • Mentorship and clear career pathways
  • Flexible work and work/life balance support