Care Coordinator

Umpqua Health

Care Coordinator providing support and care management for Medicaid and Medicare members at Umpqua Health. Collaborating with multidisciplinary teams to implement care plans and ensure quality care.

Posted 7/8/2026full-timeRoseburg • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $80,470 - $92,000 per yearWebsite

About the role

Key responsibilities & impact

Provides comprehensive support for care management and care coordination activities for members enrolled in Medicaid and Medicare programs, including those receiving long-term services and support (LTSS) through waiver programs.
Manages a caseload of members, conducts in-home assessments, and collaborates with a multidisciplinary team to ensure integrated, high-quality care across the continuum.
Performs comprehensive member assessments, including face-to-face and in-home visits as required.
Develops and implements individualized care plans in collaboration with members, caregivers, physicians, and support networks.
Monitors care plans for effectiveness, documents interventions, and adjustments as needed.
Promotes integration of services, including behavioral health, LTSS, and community resources.
Evaluates benefits and advises on funding sources.
Facilitates interdisciplinary care team (ICT) meetings and collaborates informally with team members.
Uses motivational interviewing techniques to educate and support members.
Identifies barriers to care and provides assistance to address psychosocial, financial, and medical concerns.
Develops prevention plans for critical incidents to ensure member health and safety.
Maintains accurate documentation in electronic systems and adheres to compliance standards.
Travels locally (25–40%) for member visits; mileage reimbursement provided.

Requirements

What you’ll need

Active, unrestricted Oregon licensure as a Registered Nurse (RN, BSN, or MSN) or Licensed Clinical Social Worker (LCSW), or a bachelor’s or master's degree in health or human services field that meets eligibility requirements to sit for the Certified Case Manager (CCM) examination
Minimum of two (2) years of healthcare experience, including:
At least one (1) year of experience supporting individuals with disabilities or chronic conditions within Long-Term Services and Supports (LTSS)
At least one (1) year of experience in care management or a medical and/or behavioral health setting.
Valid driver’s license, reliable transportation, and current automobile insurance.
Proficiency in Microsoft Office Suite and ability to navigate electronic health records (EHR) and other care management systems.
Strong knowledge of Oregon community resources and experience working with diverse populations.
Strong time management, multitasking, and problem-solving skills.
Certified Case Manager (CCM) certification required within eighteen (18) months of hire.

Benefits

Comp & perks

Generous benefits package including vacation PTO, sick leave, federal holidays, and birthday leave
Medical, dental, and vision insurance
401(k) with company match (fully vested immediately)
Company-sponsored life insurance and additional benefits
Fitness reimbursement program
Tuition reimbursement and more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Care ManagementIndividualized Care PlansIn-Home AssessmentsMotivational InterviewingDocumentation in Electronic SystemsFunding Source EvaluationPrevention Plans DevelopmentInterdisciplinary Care Team FacilitationCommunity Resource IntegrationHealthcare Experience

Soft Skills

Time ManagementMultitaskingProblem-SolvingCollaborationCommunication

Certifications

Certified Case Manager (CCM)