Clinical Engagement Liaison – CEL

Ultragenyx

Clinical Engagement Liaison educating patients and healthcare providers on Long Chain Fatty Acid Oxidation Disorder. Facilitating treatment adherence and coordinating care plans with multi-disciplinary teams.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $175,100 - $216,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient engagement and education, with a focus on adherence to therapy and collaboration with healthcare professionals. Possesses a strong foundation in life sciences or healthcare management, complemented by the ability to maintain confidentiality and ethical standards.

Highest-signal resume keywords

Patient Engagement ExperienceClinical Educator ExperienceHealthcare Degree (Registered Dietician/Nursing)Emotional ResilienceTravel Flexibility (80%)

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong MoralityEthicsCalm Demeanor Under Stress

Industry Keywords

LC-FAOD Disease ManagementCare CoordinationPatient EducationTherapy AdherenceDosing and TitrationHealthcare ManagementCross-Functional CollaborationPatient Care TeamConfidentialityHealth Outcomes

About the role

Key responsibilities & impact

Meet with patients and caregivers to educate on most effective methods and strategies for patient to understand and adhere to the therapy prescribed by the clinic, including dosing and titration
Support ongoing treatment adherence through personalized counseling and education
Engage and meet with the treating HCP/Registered Dietician and other members of the patient’s care team to implement an ongoing care plan to support patients that, among other things, mitigates side effects and improves compliance with therapy to improve health outcomes
Coordinate with other members of the Ultragenyx Patient Engagement Team as well as other Cross-Functional partners to ensure access
Attend relevant conferences, internal meetings/training, and maintain expertise encompassing all aspects of LC-FAOD disease management

Requirements

What you’ll need

5-7 years of prior patient engagement experience required
3-5 years clinical educator/care coordinator experience preferred
BA/BS in the Life Sciences, Communications or Healthcare Management related degree preferred
Healthcare degree Registered Dietician or Nursing (NP/RN/BSN) preferred
Ability to travel 80% of the time
Individual must possess and portray strong emotional resilience, and calm demeanor under stress during difficult patient or medical calls or face-to-face meetings
Strong morality, ethics, and respect for confidentiality; including commitment to providing the recommendations from the clinic only and not providing health advice that is not approved by the clinic or on medication label.

Benefits

Comp & perks

Generous vacation time and public holidays observed by the company
Volunteer days
Long term incentive and Employee stock purchase plans or equivalent offerings
Employee wellbeing benefits
Fitness reimbursement
Tuition sponsoring
Professional development plans