Senior Web Delivery Manager

UK Research and Innovation

Senior Web Delivery Manager responsible for managing web content operations at UKRI. Collaborating with teams to enhance the user experience of UKRI's services and funding opportunities.

Posted 6/23/2026full-timeSwindon • 🇬🇧 United KingdomSenior💰 £46,743 per yearWebsite

About the role

Key responsibilities & impact

Plan, prioritise and manage the delivery of web content activity across ukri.org, using a combination of Agile methodologies, your knowledge of the UKRI website proposition, and appropriate planning tools.
Implement, manage and continuously improve workflows, methodologies and ways of working to support an effective, well-run team.
Be an expert user and Web team champion of Asana, our workload and project management tool.
Use data, evaluation techniques and reporting to support capacity planning and drive the most effective outcomes for UKRI.
Proactively manage risks and dependencies, developing mitigations to get the best value from the Web team within organisational constraints.
Apply editorial judgement to assess whether content requests align with the website proposition and meet the bar for publication.
Liaise and coordinate across External Affairs and Communications and the wider organisation, ensuring the website is managed in line with strategic priorities and Web team capacity.
Build a network of internal and external stakeholders, forming strong, constructive working relationships at all levels.
Manage stakeholder expectations through negotiation and facilitation, maintaining the reputation of the Web team while achieving effective outcomes.
Lead on managing the web helpdesk product, including its development and any external supplier relationships.
Support and coach team members, facilitating collaboration, communication and continuous improvement.
Lead the delivery of workshops and training for colleagues, acting as an advocate for the website and good web practice.
Support UKRI's commitment to an inclusive, user-centred approach to web delivery.

Requirements

What you’ll need

Agile or project management qualification or certification (S&I).
Skilled user of planning tools such as ticketing systems, workload management tools and whiteboard tools (S&I).
Knowledge of the content lifecycle and operations for a large, complex product or service (S&I).
Experience in a delivery role making strategic decisions, including prioritisation of content workload, using data and evidence to drive effective outcomes (S&I).
Experience of capacity management (S&I).
Experience of devising and implementing team workflows and processes (S&I).
Effective communication, collaboration and negotiation skills, with a track record of productive stakeholder relationships (S&I).
Experience of working in delivery for a user-centred design team, including working alongside content designers, user researchers and product managers (S&I).

Benefits

Comp & perks

An outstanding defined benefit pension scheme.
30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent).
Employee discounts and offers on retail and leisure activities.
Employee assistance programme, providing confidential help and advice.
Flexible working options.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile methodologiescapacity managementcontent lifecycleworkflowsdata evaluation techniquesproject managementstrategic decision makinguser-centred design

Soft Skills

communicationcollaborationnegotiationstakeholder managementteam coachingrelationship buildingfacilitationeditorial judgement

Certifications

Agile certificationproject management qualification