Operations Officer

UK Research and Innovation

Operations Officer role providing operational and administrative support within the AHRC Grants Operations team. Focusing on facilitating grant policies, processes, and external communications.

Posted 6/3/2026full-timeSwindon • 🇬🇧 United KingdomMid-LevelSenior💰 £30,895 per yearWebsite

About the role

Key responsibilities & impact

providing general operational and organisational support to the AHRC Grants Operations team including managing shared mailboxes, supporting the implementation of grants policy and process updates, supporting the purchase order process, creating online surveys, processing disabled student allowance claims and supporting the research outcomes reporting process
being a first point of call for external enquiries; engaging directly with prospective applicants, grant holders and other external stakeholders in relation to AHRC grants policy, funding provision and processes, and providing answers and guidance in a timely manner
engaging with and supporting continuous improvement project work and initiatives, seeking to refine processes, policy, and ways of working within both your team and the wider organisation
occasionally you may also support meetings, webinars, and events both internally and externally and both in-person and virtually; tasks include securing venues (or virtual meeting space), arranging logistics, making travel and accommodation arrangements, and processing expenses claims
supporting training and guidance on the systems and processes of AHRC

Requirements

What you’ll need

You have excellent organisational and administrative skills, and the ability to work flexibly and multi-task with good attention to detail, often at pace (S&I).
You have sound numeric skills, including handling and analysing data sensitively, accurately, and responsibly (S&I).
You have excellent written communication skills and can draft and understand complex written documents and interpret them clearly (S&I).
You can work independently, think creatively, solve problems, and make effective decisions (S&I).
You are a great team player and can provide support to colleagues, sharing knowledge and information, and giving towards the achievements of your team and the wider organisation (S&I).
You are an excellent communicator with good social skills, working effectively with colleagues at different levels both inside and outside the organisation, while being an effective ambassador for the AHRC (S&I).
You have a good working knowledge of IT and programmes (Outlook, MS Word, Excel, MS Teams, etc.) with the ability to quickly learn new software and systems. (S&I).

Benefits

Comp & perks

An outstanding defined benefit pension scheme.
30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent).
Employee discounts and offers on retail and leisure activities.
Employee assistance programme, providing confidential help and advice.
Flexible working options.
Plus many more benefits and wellbeing initiatives that enable our employees to have a great work life balance!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisprocess improvementgrant managementpolicy implementationsurvey creationexpense processingtraining supportproblem solvingdecision making

Soft Skills

organizational skillsadministrative skillsattention to detailwritten communicationteam collaborationflexibilitycreativitysocial skillsindependence