UFCU

Part Time Collector, Bilingual English/Spanish

UFCU

part-time

Posted on:

Location Type: Remote

Location: Arizona • Idaho • United States

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Job Level

Junior

About the role

  • Servicing members with past due consumer, commercial, or real estate loans
  • Supporting, constructive, and empathetic communication with members through various channels
  • Finding solutions that resolve delinquent loan status
  • Performing independent research to assist in delinquency resolution
  • Validating financial responsibility for a loan and completion of documents required for delinquency resolution

Requirements

  • High School Diploma or Equivalent
  • Minimum of one (1) year of experience collecting secured or unsecured consumer loans
  • Minimum of one (1) year of experience with personal computer and word processing/spreadsheet software (MS Office Suite)
  • Must be bondable
  • Two or four-year degree from an accredited college or university (preferred)
  • Two (2) years’ experience collecting auto and or real estate collateralized consumer loans (preferred)
  • Six (6) months of banking and/or financial institution experience (preferred)
  • Experience with loan modifications (preferred)
  • Bilingual in English and Spanish (preferred)
Benefits
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
collecting consumer loanscollecting commercial loanscollecting real estate loansloan modificationsfinancial responsibility validationdocument completion for delinquency resolutionindependent research for delinquency resolution
Soft Skills
supportive communicationconstructive communicationempathetic communicationproblem-solving
Certifications
High School Diplomabondable