U.S. Bank

Sales

• Prospect and acquire new merchant clients across verticals such as Retail, Hospitality, Healthcare, and Public Sector.
• Conduct product demonstrations and articulate the value proposition of MPS solutions.
• Manage a robust sales pipeline using Salesforce and other CRM tools.
• Negotiate pricing and contract terms to close deals efficiently.
• Build and maintain strong, long-term client relationships.
• Execute customer retention strategies to reduce churn and increase satisfaction.
• Serve as a trusted advisor to clients, providing insights and solutions tailored to their business needs.
• Identify and pursue opportunities in high-growth geographies and verticals.
• Stay informed on industry trends, competitive dynamics, and regulatory changes.
• Ensure compliance with internal controls and promotional offer guidelines.
• Maintain accurate records of sales activities and customer interactions.

Payments Consultant – Direct Sales

Business Operations

• Supporting the design, documentation, monitoring, and effectiveness of business line controls within the PRCM system
• Key partner to business line leadership, risk partners, and oversight functions
• Ensuring controls are accurately represented in enterprise control systems
• Maintaining relationships and building rapport with oversight teams and Regulatory Services
• Working with Business Unit Risk Managers and Business Line partners to identify key upcoming engagements
• Ensuring productive and successful engagements occur with good quality outcomes

Business Operations Analyst

Consultant

• Build relationships with customers via multiple channels including in-person, by appointment, and virtually to provide counsel
• Maintain a working knowledge of consumer and business banking products and services
• Process customer and account information
• Open new consumer and business accounts, complete service requests and submit credit applications
• Develop collaborative partnerships with branch team members and partners to serve clients
• Proactively educate clients on emerging and self-service digital products and services

Payments Consultant – Direct Sales

Business Operations Analyst

Client Relationship Consultant – Banker