Branch Manager, Multiple Levels

U.S. Bank

U.S. Bank branch manager leading retail banking teams and customer financial solutions in Los Angeles.

Posted 8/5/2026full-timeLos Angeles • California • 🇺🇸 United StatesMid-LevelSenior💰 $91,620 - $111,980 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing retail bank branches, ensuring compliance with banking regulations, and delivering exceptional customer experiences. Capable of coaching and developing team members while driving business growth and strategic initiatives.

Highest-signal resume keywords

Banking Management ExperienceCustomer Experience LeadershipNMLS RegistrationCompliance with Banking RegulationsTeam Development and Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Retail BankingFinancial Needs AssessmentProduct and Service RecommendationBusiness Strategy DevelopmentPerformance Management

Soft Skills

CoachingConflict ResolutionRelationship ManagementCritical ThinkingAccountability

Certifications & Qualifications

National Mortgage Licensing System (NMLS) Registration

Industry Keywords

Anti-Money LaunderingBank Secrecy ActU.S. Bank Code of EthicsInformation SecuritySuspicious Activity Reporting

About the role

Key responsibilities & impact

Lead and manage one or more retail bank branches to ensure business goals are met and banking laws and regulations are followed
Demonstrate and ensure an excellent customer experience aligned with U.S. Bank culture and core values
Coach, develop, mentor, train, recognize, and supervise team members
Identify customers’ financial needs and recommend appropriate products and services
Help individual and business customers reach financial goals through collaboration with wealth, business banking, mortgage, and payment services partners
Lead customer experience initiatives and provide team motivation and direction
Expand the customer base and promote U.S. Bank products and services in the local market and community
Identify opportunities, obstacles, and trends to meet business objectives
Contribute to strategy objectives and lead district or market projects and initiatives at higher levels
Support employee growth, performance management, and a culture of support
Ensure compliance with the U.S. Bank Code of Ethics, Anti-Money Laundering, Bank Secrecy Act, information security, and suspicious activity reporting requirements

Requirements

What you’ll need

Minimum of 3 years of banking or retail management experience
Branch Manager 3: typically 3 to 4 years of banking or retail management experience
Branch Manager 4: typically 4 to 5 years of banking and/or retail management experience
Branch Manager 5: typically 5 years of banking and/or retail management experience
Bachelor’s degree or equivalent is typically expected for Branch Manager levels 3, 4, and 5
National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
Ongoing compliance with legal and regulatory registration requirements
Satisfactory criminal and credit record for NMLS registration
Compliance with the U.S. Bank Code of Ethics and Business Conduct
Compliance with Anti-Money Laundering, Bank Secrecy Act, information security, and suspicious activity reporting requirements
Adaptive coaching, conflict resolution, accountability, influence, critical thinking, priority setting, relationship management, and business insights
Ability to exercise discretion and independent judgment
Ability to comply with U.S. Bank policies, procedures, workplace conduct, and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension