Performance Ops Support Associate

U.S. Bank

Performance Ops Support Associate providing administrative, reporting, and loan operations support at U.S. Bank.

Posted 8/5/2026full-timeOwensboro • Kentucky, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative and operational support capabilities, with a focus on compliance with internal and regulatory standards. Proficient in data management, report writing, and effective communication skills.

Highest-signal resume keywords

Administrative SkillsData EntryReport WritingAttention to DetailCompliance Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data MaintenanceRecord KeepingMathematical SkillsResearch SkillsQuality Evaluation

Soft Skills

Verbal CommunicationWritten CommunicationTask ManagementProblem Solving

Tools & Technologies

PC-Based SoftwareWord Processing SoftwareSpreadsheet SoftwareDatabase Software

Industry Keywords

U.S. Bank PoliciesCode of EthicsBusiness ConductWorkplace ConductSafety Policies

About the role

Key responsibilities & impact

Provide administrative, operational, and staff support services for assigned groups or managers
Write, track, compile, and review reports
Perform research, exception processing, data entry, record keeping, and data maintenance
Ensure proper application of and compliance with internal and regulatory standards, guidelines, and procedures
Review and evaluate work quality and productivity standards for assigned product lines or work areas
Review reports, loan files, policies, and procedures to promote quality execution of loan operations functions and related transactions impacting financial statements
Use PC-based software packages for word processing, graphics, spreadsheets, and databases
Perform specified job duties that may vary by area

Requirements

What you’ll need

High school diploma or equivalent
Four or more years of experience in a business and general office environment
Strong understanding of the business and perfected office skills
Demonstrated administrative skills and acute attention to detail
Strong reading, writing, and mathematical skills
Ability to manage multiple tasks, projects, and deadlines simultaneously
Ability to identify and resolve exceptions and interpret data
Strong personal computer skills and knowledge of other office equipment
Well-developed verbal, grammatical, and written communication skills
Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
Ability to satisfy applicable employment eligibility verification and background check requirements

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension
Disability accommodations during the application or hiring process