Client Relationship Consultant, Banker

U.S. Bank

U.S. Bank branch banker serving Kentucky clients with deposit, lending, account, and digital banking solutions.

Posted 8/5/2026full-timeFlorence • Kentucky • 🇺🇸 United StatesJunior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building client relationships and providing tailored banking solutions, with a strong understanding of retail banking products and services. Proficient in utilizing digital tools to enhance customer engagement and operational efficiency.

Highest-signal resume keywords

Retail Banking ExperienceClient Relationship ManagementNMLS RegistrationCustomer Service SkillsDigital Product Demonstration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Banking Products KnowledgeAccount ManagementTransaction ProcessingCredit Application SubmissionService Request Completion

Soft Skills

Interpersonal SkillsEffective CommunicationProactive Outreach

Tools & Technologies

Self-Service TechnologiesDigital Banking Platforms

Certifications & Qualifications

NMLS Registration

Industry Keywords

Consumer BankingBusiness BankingFinancial ServicesBank PoliciesCode of Ethics

About the role

Key responsibilities & impact

Build relationships with customers through in-person, appointment-based, and virtual engagement
Assess and attend to customers’ banking needs
Obtain and process customer and account information
Demonstrate and educate clients on deposit and loan products and services
Recommend solutions based on customers’ unique goals and needs
Conduct proactive client outreach and follow-up
Maintain knowledge of consumer and business banking products, services, and digital offerings
Greet clients and process basic transactions
Develop collaborative partnerships with branch team members and partners
Open new consumer and business accounts
Complete service requests and submit credit applications
Educate clients on emerging and self-service digital products and services
Leverage resources and technologies to optimize client experience and operational accuracy

Requirements

What you’ll need

High school diploma or equivalent
Typically one to two years of job-related retail banking experience for Client Relationship Consultant 1, or equivalent experience and commensurate training
Alternatively, three to four years for level 2, four to five years for level 3, or five or more years for level 4
Proven ability to build and foster client relationships through proactive outreach and follow-up
Ability to effectively engage and communicate with clients
Knowledge of applicable bank and branch policies, procedures, and support systems
Knowledge of retail banking products and services
Customer service and interpersonal skills
Experience using and demonstrating digital products and self-service technologies
Ability to identify customers’ needs and recommend appropriate solutions
Experience in financial services preferred
NMLS registration required under the S.A.F.E. Act of 2008 and Regulation Z
Must complete required NMLS registration process, including criminal background and credit checks
Must comply with U.S. Bank policies, procedures, Code of Ethics and Business Conduct, and workplace conduct and safety policies

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension
Disability accommodations during the application or hiring process