Client Relationship Consultant 1-4 – Banker

U.S. Bank

U.S. Bank branch banker advising Ohio customers on deposit, loan, and digital banking products.

Posted 8/5/2026full-timeAmelia • Ohio • 🇺🇸 United StatesJunior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client relationship management within retail banking, with a strong focus on customer service, product knowledge, and digital engagement. Proficient in assessing customer needs and providing tailored banking solutions while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Retail Banking ExperienceNMLS RegistrationClient Relationship ManagementDigital Product DemonstrationCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Banking Products KnowledgeAccount OpeningCredit Application ProcessingService Request CompletionDigital Self-Service Technologies

Soft Skills

Interpersonal SkillsEffective CommunicationProactive OutreachRelationship Building

Certifications & Qualifications

NMLS Registration Under S.A.F.E. Act

Industry Keywords

Consumer BankingBusiness BankingClient EngagementOperational AccuracyU.S. Bank Policies

About the role

Key responsibilities & impact

Build relationships with customers through in-person, appointment-based, and virtual engagement
Assess customers’ banking needs and obtain and process customer and account information
Demonstrate and educate clients on deposit and loan products and services
Recommend solutions based on customers’ unique goals and needs
Conduct proactive outreach and follow-up with clients
Maintain knowledge of consumer and business banking products, services, digital products, and self-service technologies
Greet clients and process basic transactions
Develop collaborative partnerships with branch team members and partners
Open new consumer and business accounts
Complete service requests and submit credit applications
Educate clients on emerging and self-service digital products and services
Leverage resources and technologies to optimize client experience and operational accuracy

Requirements

What you’ll need

High school diploma or equivalent
Client Relationship Consultant 1: typically one to two years of job-related retail banking experience or equivalent combination of experience and commensurate training
Client Relationship Consultant 2: typically three to four years of job-related retail banking experience or equivalent combination of experience and commensurate training
Client Relationship Consultant 3: typically four to five years of job-related retail banking experience or equivalent combination of experience and commensurate training
Client Relationship Consultant 4: typically five or more years of job-related retail banking experience or equivalent combination of experience and commensurate training
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z
Required NMLS registration process includes criminal background and credit check
Ability to build and foster client relationships through proactive outreach and follow-up
Ability to effectively engage and communicate with clients
Knowledge of applicable bank and branch policies, procedures, and support systems
Knowledge of retail banking products and services
Customer service and interpersonal skills
Experience using and demonstrating digital products and self-service technologies
Ability to identify customers’ needs using a digital-first mindset
Ability to make appropriate recommendations meeting customer needs
Ability to comply with U.S. Bank policies, Code of Ethics and Business Conduct, and workplace conduct and safety policies
Applicants must satisfy employment eligibility verification requirements

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
401(k) contribution and pension