International Banking Ops Associate – Global Trade

U.S. Bank

International Banking Operations Associate responsible for processing Global Trade transactions and ensuring compliance. Acting as a liaison between customers, partners, and banks for effective communication.

Posted 7/31/2026full-timeSaint Paul • Minnesota, North Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing Global Trade and Foreign Exchange transactions, ensuring compliance with regulatory requirements and internal policies while maintaining high standards of customer service and operational integrity.

Highest-signal resume keywords

Global Trade Transaction ProcessingForeign Exchange Transaction ManagementCustomer Service MindsetDocumentation Review and ReconciliationProcess Improvement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Trade DocumentationPayments ProcessingSettlementsInvestigationsCompliance Review

Soft Skills

Strong Organizational SkillsProactive Problem SolvingEffective CommunicationCollaboration

Industry Keywords

Import/Export Trade ProductsInternational PaymentsService-Level AgreementsRegulatory Requirements

About the role

Key responsibilities & impact

Process and support Global Trade & Standby Services (GTSS) and Foreign Exchange (FX) transactions across the full transaction lifecycle, including trade documents, payments, settlements, and investigations
Review, examine, and reconcile trade and FX documentation to ensure accuracy, completeness, and compliance with contractual terms, internal policies, regulatory requirements, and service‑level agreements
Act as a primary liaison between internal partners, external clients, and correspondent banks to facilitate timely and accurate processing of global trade transactions
Communicate clearly and professionally via email (primary) and phone to resolve inquiries, clarify documentation requirements, and address transaction issues
Identify discrepancies or risks, escalate issues appropriately, and support timely resolution to minimize customer and operational impact
Maintain strong productivity, quality, and accuracy standards in a high‑volume, detail‑driven operations environment
Contribute to continuous process improvement while upholding the highest standards of customer service and operational integrity

Requirements

What you’ll need

High school diploma or equivalent
At least one year of relevant work experience
Prior experience with import/export trade products or international payments
Strong customer service mindset with the ability to manage sensitive or time‑critical transactions
Highly motivated, proactive, and self‑driven; able to manage workload independently
Comfortable collaborating with internal teams and external banking partners across different time zones
Strong organizational skills and ability to prioritize multiple transactions simultaneously

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law