Operations Manager – Debit Fraud & Dispute Claims

U.S. Bank

Operations Manager leading operational activities and overseeing teams at U.S. Bank.

Posted 7/30/2026full-timeTempe • Arizona, Kansas, Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $75,820 - $89,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management capabilities, ensuring compliance with Federal and State laws while leading high-performance teams. Proficient in financial analysis and customer relations, with a focus on improving operational systems and procedures.

Highest-signal resume keywords

Operational ManagementCompliance KnowledgeFinancial AnalysisProject ManagementCustomer Relations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational FunctionsSystems KnowledgeProcedures UnderstandingProduct KnowledgeFinancial Analysis

Soft Skills

Organizational SkillsManagerial SkillsInterpersonal SkillsVerbal CommunicationWritten Communication

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Federal LawsState LawsCorporate PoliciesOperational ActivitiesPerformance Measurement

About the role

Key responsibilities & impact

Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s)
Ensures quality service and effective operations support for all assigned internal and external customers
Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees
Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility
Participates in the review and improvement of operational systems and procedures relevant to assigned units

Requirements

What you’ll need

Bachelor’s degree, or equivalent work experience
Typically three or more years of relevant experience
Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
Understanding of applicable Federal and State laws and regulations
Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
Good organizational, managerial and project management skills
Well-developed customer relations skills
Excellent interpersonal and verbal and written communication skills
Excellent supervisory and management skills
Ability to manage multiple tasks

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law