Small Business Specialist

U.S. Bank

Small Business Specialist responsible for offering financial solutions to small businesses at U.S. Bank.

Posted 7/22/2026full-timeOverland Park • Kansas • 🇺🇸 United StatesMid-LevelSenior💰 $31 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing comprehensive financial solutions and customer service to small businesses, leveraging strong relationship-building skills and knowledge of banking operations. Proficient in sales activities, account management, and effective communication to achieve financial targets.

Highest-signal resume keywords

Customer ServiceConsultative SalesBusiness DevelopmentBanking OperationsAccount Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial SolutionsCash Flow ManagementBusiness Credit UnderwritingSalesProduct Knowledge

Soft Skills

Effective CommunicationRelationship BuildingCollaboration

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

U.S. Bank Core ValuesSmall BusinessProspectingAccount ServicingCommunity Relations

About the role

Key responsibilities & impact

Demonstrating excellent customer service in accordance with the U.S. Bank Core Values
Providing comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Actively deepening existing customer relationships through routine calling and developing new relationship opportunities through business development activities
Combining digital tools with strong human connections to offer solutions to business customers
Conducting outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals
Managing account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment
Actively developing both internal and external relationships and collaborating with branch partners, centers of influence, clients and other business line partners
Referring clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Typically three or more years of customer service, consultative sales and/or prospecting experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and can convey business recommendations in an effective manner

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law