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U.S. Bank

Product Manager – Salesforce, Digital Agent Enablement

U.S. Bank

Product Manager driving automation-first and AI-enabled capabilities at U.S. Bank.

Posted 7/16/2026full-timeKnoxville • Minnesota, North Carolina, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $108,375 - $127,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Management with a focus on operational processes, risk management, and regulatory compliance. Proficient in leveraging AI/ML and automation technologies to enhance product delivery and efficiency.

Highest-signal resume keywords
Product Management ExperienceAgile MethodologiesAI/ML-Enabled ProductsIntelligent Automation (RPA)Operational Process Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product Lifecycle ManagementOutcome-Based MetricsData AnalysisA/B TestingWorkflow OrchestrationRisk ManagementRegulatory ComplianceUser Story DevelopmentAcceptance Criteria DefinitionScalable Solution Design
Soft Skills
Excellent CommunicationStakeholder ManagementStorytellingIndependent WorkPrioritization
Tools & Technologies
JIRAConfluenceSalesforceEnterprise Workflow Management Systems
Industry Keywords
Financial ServicesFinTechOperationsPlatform Products

Tech Stack

Tools & technologies
RPA

About the role

Key responsibilities & impact
  • Support feature-level roadmaps aligned to the Operations Enablement product vision, business priorities, and regulatory obligations.
  • Identify opportunities for automation, AI/ML, and workflow orchestration to reduce manual effort, cycle times, and error rates.
  • Apply OKRs, outcome-based metrics, and value frameworks to guide prioritization and measure impact.
  • Support end-to-end product lifecycle from discovery, ideation, and experimentation through delivery, launch, and optimization for assigned features.
  • Partner with Agile delivery teams to define clear product requirements, user stories, acceptance criteria, and success metrics.
  • Validate solutions through customer and employee feedback, data analysis, and experimentation (e.g., A/B testing, pilots, phased rollouts).
  • Collaborate with Engineering and Data teams to deliver intelligent automation (RPA, workflow automation, event-driven processing) and AI/ML-enabled capabilities (e.g., decisioning, classification, routing, recommendations).
  • Collaborate with Product and Engineering partners to ensure AI and automation solutions are explainable, auditable, and compliant with model risk management, privacy, and regulatory standards.
  • Identify operational pain points and facilitate design of scalable solutions that improve efficiency, quality, compliance, and resiliency.
  • Drive standardization and reuse through platform capabilities, APIs, and shared services.

Requirements

What you’ll need
  • 3+ years of Product Management experience, preferably in financial services, FinTech, operations, or platform products.
  • Strong understanding of operational processes, risk management, and regulatory constraints.
  • Experience working in Agile product teams using tools such as JIRA, Confluence, or similar.
  • Ability to work independently with directional guidance and manage multiple priorities.
  • Excellent communication, storytelling, and stakeholder management skills.
  • Familiarity with Salesforce, servicing platforms, or enterprise workflow management systems.
  • High level knowledge of or experience with AI/ML-enabled products, intelligent automation (RPA), or workflow platforms.
  • Bachelor’s degree in Business, Finance, Technology, Operations, or a related field.

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law