Branch and Small Business Platforms – Capabilities Program Manager

U.S. Bank

Senior Program Manager at U.S. Bank shaping banker technology and driving enterprise-scale initiatives.

Posted 7/14/2026full-timeEnglewood • California, Colorado, Minnesota, Ohio • 🇺🇸 United StatesSeniorLead💰 $124,355 - $146,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management, strategic alignment, and cross-functional delivery within banking technology. Proficient in risk management, stakeholder engagement, and maintaining program hygiene using tools like Jira and Confluence.

Highest-signal resume keywords

Program ManagementCross-Functional Initiative DeliveryRisk Management PracticesStakeholder EngagementBanking Workflows Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram DeliveryGovernance FrameworksAnalytical SkillsDecision-MakingProblem-SolvingRoadmap DevelopmentBusiness Requirements DocumentationInitiative SequencingFinancial Documentation Compliance

Soft Skills

Excellent Communication SkillsTact and DiplomacySelf-StarterCollaborationPeople Skills

Tools & Technologies

JiraConfluenceSharepoint

Certifications & Qualifications

Master's Degree

Industry Keywords

Banking TechnologyFrontline Banking WorkflowsOperational ConstraintsCross-Disciplinary TeamsDigital Product Compliance

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Join the Branch and Small Business Banking Platforms & Capabilities team to shape the future of banker technology from within the business.
This senior individual contributor role provides strategic leadership and hands‑on partnership to advance banker‑facing platforms, tools, and equipment—ensuring experiences are intuitive, scalable, and aligned to enterprise priorities and frontline needs.
The Senior Program Manager is responsible for driving enterprise-scale program delivery, governance, and strategic alignment across a complex portfolio of initiatives.
This role operates as a key integrator across business and technology, ensuring predictable execution, leadership visibility, and achievement of critical business outcomes.
The role requires the ability to influence without authority and expertise in orchestrating cross-functional delivery across product, technology, and enterprise partners.
Drive end-to-end delivery across multiple, interdependent initiatives at scale
Lead program-level governance, ensuring clear accountability, structure, and decision frameworks across initiatives
Provide executive-ready reporting, including: Program health, milestones, and progress against outcomes Risks, dependencies, and trade-offs requiring leadership action
Deliver concise, decision-oriented insights to senior leadership to enable prioritization and investment decisions
Establish a consistent governance cadence across stakeholders and forums
Establish proactive identification and management of cross-program dependencies, and anticipate delivery challenges and adjust plans to maintain momentum and outcomes
Drive risk management practices, including early detection, escalation, and mitigation strategies
Maintain a consolidated roadmap and ensure alignment of roadmap to business priorities, particularly across branch and small business domains
Provide transparency into sequencing, dependencies, and impacts to support strategic planning
Own and evolve program-level planning routines, including quarterly and multi-horizon planning
Facilitate backlog prioritization, roadmap alignment, and initiative sequencing
Ensure alignment of resources, capacity, and delivery timelines to strategic priorities
Maintain a consolidated, forward-looking view of program execution and dependencies
Ensure the development and maintenance of high-quality program artifacts, including: Program plans, roadmaps, and business requirements Go-to-market readiness and reporting frameworks
Establish and maintain strong program hygiene in Jira, Confluence, Sharepoint ensuring: Traceability across initiatives, dependencies, and outcomes Consistent standards for planning, tracking, and reporting Ensure compliance with organizational standards, including financial and CapEx documentation

Requirements

What you’ll need

Master's degree, or equivalent work experience
10 or more years of experience in project management activities
Deep understanding of frontline banking workflows, operational constraints, and technology enablement including hardware.
Proven track record of delivering complex, cross-functional initiatives that result in measurable growth.
Experience working with cross-disciplinary teams including digital, product, and compliance.
Excellent written and verbal communication skills capable of engaging stakeholders and synthesizing complex information in a manner that influences and drives decisions
Strong analytical, decision-making and problem-solving skills.
Considerable tact, diplomacy and people skills.
Self-Starter: Demonstrated ability to take initiative, become fluent at new tasks quickly, and routinely act with a sense of urgency
A demonstrated commitment to U.S. Bank’s values of integrity, collaboration and respect.

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law