Small Business Specialist

U.S. Bank

Small Business Specialist providing comprehensive financial solutions to small businesses at U.S. Bank.

Posted 7/13/2026full-timeLincolnwood • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $35 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer service and consultative sales, with a strong focus on relationship building and business development. Proficient in banking operations, product knowledge, and cash flow management to provide comprehensive financial solutions to small businesses.

Highest-signal resume keywords

Customer ServiceConsultative SalesBusiness DevelopmentBanking OperationsCash Flow Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial SolutionsProduct KnowledgeAccount ServicingBusiness Credit UnderwritingSales Strategies

Soft Skills

Effective CommunicationRelationship BuildingCollaboration

Tools & Technologies

Digital Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

U.S. Bank Core ValuesCustomer RelationsCommunity RelationsProspectingRevenue Growth

About the role

Key responsibilities & impact

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values
Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities
Combines digital tools with strong human connections to offer solutions to business customers
This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals
Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment
Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners
Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Typically three or more years of customer service, consultative sales and/or prospecting experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and can convey business recommendations in an effective manner

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law