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U.S. Bank

Small Business Banker

U.S. Bank

Small Business Banker responsible for financial solutions for small businesses in Lexington, KY. Demonstrating customer service and developing relationships for growth in revenue and client satisfaction.

Posted 7/13/2026full-timeLexington • Kentucky • 🇺🇸 United StatesMid-LevelSenior💰 $32 - $39 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in providing comprehensive financial solutions and customer service to small businesses, leveraging strong relationship-building skills and knowledge of banking operations. Proficient in business development and account management to achieve financial targets and growth goals.

Highest-signal resume keywords
Customer ServiceConsultative SalesBusiness DevelopmentBanking OperationsEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Financial SolutionsCash Flow ManagementBusiness Credit UnderwritingAccount ServicingProduct Knowledge
Soft Skills
Relationship BuildingCollaborationVerbal CommunicationWritten Communication
Tools & Technologies
Digital Tools
Industry Keywords
U.S. Bank Core ValuesSmall BusinessRevenue GrowthCommunity RelationsBranch Policies

About the role

Key responsibilities & impact
  • Demonstrating excellent customer service in accordance with the U.S. Bank Core Values
  • Providing comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
  • Actively deepening existing customer relationships through routine calling and developing new relationship opportunities through business development activities
  • Combining digital tools with strong human connections to offer solutions to business customers
  • Outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals
  • Other responsibilities include account openings, product solutions, and account servicing and maintenance for customers within the segment
  • Actively developing both internal and external relationships and collaborating with branch partners, centers of influence, clients, and other business line partners

Requirements

What you’ll need
  • Bachelor's degree, or equivalent work experience
  • Typically five or more years of customer service, consultative sales and/or prospecting experience
  • Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
  • Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
  • Basic knowledge of cash flow management and business credit underwriting
  • Effective written and verbal communication skills and can convey business recommendations in an effective manner

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law