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About the role
Key responsibilities & impact- Define and drive the product vision, strategy, and roadmap aligned to U.S. Bank and Merchant Payment Services (MPS) priorities
- Translate market trends, customer needs, and business objectives into clear product strategies and prioritized initiatives
- Leverage AI-enabled tools and insights to enhance decision-making, roadmap planning, and prioritization
- Serve as the voice of the customer, with a strong focus on usability and accessibility
- Evaluate emerging AI capabilities and identify opportunities to improve customer experiences, operational efficiency, and product differentiation
- Develop and test product hypotheses using customer research, analytics, prototypes, proofs of concept, and experimentation frameworks
- Lead product discovery efforts by partnering with customers, Design, Engineering, and business stakeholders to identify unmet needs and validate opportunities
- Create or direct the creation of low-fidelity and high-fidelity prototypes, wireframes, workflows, and MVP concepts to rapidly test assumptions
- Utilize modern prototyping and AI-assisted product development tools to accelerate ideation and customer feedback cycles
- Own and maintain the product backlog, including epics, user stories, and acceptance criteria
- Lead Agile ceremonies and ensure predictable, high-quality delivery across product teams
- Partner with Engineering and Design to translate business requirements into scalable technical solutions
- Incorporate AI tools and automation to drive team efficiencies in backlog management, workflow optimization, and delivery tracking
- Drive an iterative product development approach that emphasizes incremental value delivery, rapid feedback cycles, and continuous learning
- Act as the central point of coordination across Product, Engineering, Design, Operations, Sales, and Marketing
Requirements
What you’ll need- 5+ years of experience in Product Management or Product Development
- Strong expertise in Agile/Scrum methodologies and tools (e.g., Jira, Confluence)
- Proven ability to lead cross-functional teams and complex product initiatives
- Demonstrated experience in driving product strategy, prioritization, and execution
- Experience leveraging AI tools (e.g., copilots, automation, analytics tools) to improve team efficiency and decision-making
- Strong communication skills with the ability to influence stakeholders across all levels
- Experience working in an AI-forward product organization where AI tools are integrated into discovery, planning, development, or operational workflows
- Experience creating, reviewing, or guiding product prototypes, wireframes, proofs of concept, or MVPs as part of the product discovery process
- Demonstrated success iterating products based on customer feedback, usability testing, analytics, and experimentation
- Experience partnering closely with Design and Engineering teams to deliver user-centered digital experiences
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product StrategyBacklog ManagementUser Story CreationUsability TestingCustomer ResearchAnalyticsExperimentation FrameworksWorkflow OptimizationDecision-MakingRapid Prototyping
Soft Skills
Strong CommunicationStakeholder InfluenceCollaboration