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About the role
Key responsibilities & impact- Supports reconciliation activities within prepaid financial operations
- Reviews and analyzes daily transaction data to ensure accounts are balanced
- Investigates variances and collaborates with internal teams and issuing banks as needed
- Performs manual data processing in Microsoft Excel
- Maintains accurate documentation of reconciliation work
- Supports loss identification and resolution efforts.
Requirements
What you’ll need- High school diploma or equivalent
- Four years or more of operations services related work experience
- Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
- Proven commitment to high quality customer service
- Ability to work well with external and internal customers
- Good time management skills to maximize production and execution of tasks in a fast-paced environment
- Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
- Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
- Ability to identify, analyze and resolve exceptions through data interpretation
- Strong PC skills
- Good verbal and written communication skills.
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data ProcessingVariance InvestigationDocumentation MaintenanceException ResolutionData Interpretation
Soft Skills
Time ManagementVerbal CommunicationWritten CommunicationCollaboration