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U.S. Bank

Senior Technology Relationship Manager

U.S. Bank

Senior Technology Relationship Manager at U.S. Bank managing key B2B technology relationships.

Posted 6/25/2026full-timeBrookfield • California, Minnesota, New York, Wisconsin • 🇺🇸 United StatesSenior💰 $126,820 - $149,200 per yearWebsite

About the role

Key responsibilities & impact
  • The Senior Technology Relationship Manager (STRM) is a strategic, partner-facing role responsible for owning and executing the day-to-day technology relationship with key B2B partners.
  • This role works in close partnership with the Account Management team to ensure partner technology solutions are stable, compliant, scalable, and aligned to business objectives.
  • The STRM serves as both a technology relationship lead and operational quarterback, bridging partners with internal technology, product, compliance, and delivery teams.
  • Emphasizes governance, execution excellence, proactive communication, and the creation of repeatable processes that enable scale across the partner ecosystem.

Requirements

What you’ll need
  • Strong background in B2B technology relationships, integrations, and platform‑based solutions
  • Proven experience liaising between business, technical, compliance, and product teams
  • Working knowledge of APIs, UAT environments, certificates, and platform lifecycle management
  • Ability to manage complex partner ecosystems with multiple dependencies
  • Excellent communication skills with both technical and non‑technical stakeholders
  • Demonstrated ability to manage ambiguity and build new processes or functions
  • Bachelor’s degree or equivalent relevant experience
  • 8+ years of experience in technology relationship management, technical account management, or similar roles within the financial services, payments, or related industry
  • Experience working with enterprise partners and regulated environments

Benefits

Comp & perks
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

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Hard Skills & Tools
B2B technology relationshipsintegrationsplatform-based solutionsAPIsUAT environmentscertificatesplatform lifecycle managementtechnology relationship managementtechnical account management
Soft Skills
communication skillsmanaging ambiguitybuilding processesproactive communicationexecution excellence
Certifications
Bachelor’s degree