Small Business Specialist 3

U.S. Bank

Small Business Specialist 3 providing comprehensive financial solutions to small businesses. Developing relationships and driving sales growth through excellent customer service and business development activities.

Posted 6/25/2026full-timeCulver City • California • 🇺🇸 United StatesMid-LevelSenior💰 $35 - $43 per hourWebsite

About the role

Key responsibilities & impact

Demonstrating excellent customer service in accordance with the U.S. Bank Core Values
Providing comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
Actively deepening existing customer relationships through routine calling and developing new relationship opportunities through business development activities
Combining digital tools with strong human connections to offer solutions to business customers
Conducting outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals
Opening accounts, identifying and opening product solutions, and account servicing and maintenance for customers within the segment
Actively developing both internal and external relationships and collaborating with branch partners, centers of influence, clients and other business line partners
Referring clients to Business Banking and/or other U.S. Bancorp areas for additional needs

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
Typically three or more years of customer service, consultative sales and/or prospecting experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
Basic knowledge of cash flow management and business credit underwriting
Effective written and verbal communication skills and can convey business recommendations in an effective manner.

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer serviceconsultative salesprospectingbanking operationsproduct knowledgecash flow managementbusiness credit underwriting

Soft Skills

relationship buildingcommunication skillscollaborationbusiness development

Certifications

Bachelor's degree