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About the role
Key responsibilities & impact- Demonstrating excellent customer service in accordance with the U.S. Bank Core Values
- Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million
- Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities
- Combines digital tools with strong human connections to offer solutions to business customers
- Requires outside prospecting and sales activities to grow revenue and achieve assigned financial targets and growth goals
- Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment
- Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners
- Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs
Requirements
What you’ll need- Bachelor's degree, or equivalent work experience
- Typically three or more years of customer service, consultative sales and/or prospecting experience
- Comprehensive knowledge of applicable bank and branch policies, procedures and support systems
- Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations
- Basic knowledge of cash flow management and business credit underwriting
- Effective written and verbal communication skills and can convey business recommendations in an effective manner
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceconsultative salesprospectingbanking operationsproduct knowledgecash flow managementbusiness credit underwriting
Soft Skills
effective communicationrelationship buildingcollaborationbusiness development
Certifications
Bachelor's degree