Client Account Manager

U.S. Bank

Client Account Manager responsible for managing small to medium business accounts at Elavon. Consulting clients through data analysis and performance recommendations while ensuring overall satisfaction.

Posted 6/12/2026full-timeLos Angeles • California • 🇺🇸 United StatesJuniorMid-Level💰 $51,765 - $60,900 per yearWebsite

About the role

Key responsibilities & impact

The overall management of a book of small to medium business accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals
Consulting with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance
Being the escalation point for both internal and external client issues

Requirements

What you’ll need

Associate's degree, or equivalent work experience
Two or more years of client management experience in the financial industry
Strong contract negotiation, account management and project management skills
Strong problem-solving and negotiation skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proven customer service/relations skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Strong presentation, interpersonal, verbal and written communication skills
Some knowledge of Elavon products and systems helpful

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysiscontract negotiationaccount managementproject managementproblem-solvingcustomer serviceMicrosoft Office

Soft Skills

interpersonal skillsverbal communicationwritten communicationpresentation skillsnegotiation skillstime management

Certifications

Associate's degree