Business Operations Analyst
U.S. Bank
full-time
Posted on:
Location Type: Hybrid
Location: Oshkosh • Kentucky, Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $75,820 - $89,200 per year
Job Level
Mid-LevelSenior
About the role
- Define and perform systems analysis and development tasks to improve workflow and operating efficiency
- Formulate proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements
- Analyze costs of existing operations and estimate cost savings from proposed changes; make recommendations based on analysis
- Participate in modification of existing applications or development of new applications
- Act as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting
- Ensure all documentation and requests comply with established policies and procedures
- Maintain applicable systems to monitor and track projects, plans and/or data; provide reports to management as needed
- Write test plans and perform tests of new systems and modifications to existing systems
- Develop communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results
Requirements
- Bachelor’s degree, or equivalent work experience
- Typically five or more years of related experience
- Thorough knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
- Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
- Strong understanding of project management and testing methodology and procedures
- Ability to develop test schedules, review testing plans, track test issues and report on test results
- In depth data furnishing expertise, including interacting with the credit reporting agencies, staying up to date with industry best practices and the ability to collaborate with industry peers
- Strong System of Record knowledge (ALS, LM, MSP, DM, Hogan)
- Experience interacting with Audit, Legal, Compliance and other business lines
- Demonstrated ability to manage, update and correct internal procedures
- Effective communication with senior leadership
- Strong analytical and forecasting skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to work as part of a project team
- Effective verbal and written presentation and communication skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Comprehensive benefits package including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension
- Hybrid/flexible schedule (in-office expectation 3 or more days per week)
- Disability accommodations during application/hiring process
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
systems analysisworkflow improvementcost analysisapplication developmenttest planningdata furnishingproject managementtesting methodologySystem of Recordregulatory compliance
Soft skills
communicationanalytical skillsforecasting skillstime managementcollaborationpresentation skillsinterpersonal skillsleadershiporganizational skillsproblem-solving