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About the role
Key responsibilities & impact- Plays a key role in the design, development, and execution of assigned client implementations
- Requires effective collaboration with internal stakeholders and external customers
- Exercises independent judgment to deliver implementations accurately, on time, and in alignment with customer requirements and organizational standards
- Serves as the primary point of contact throughout implementation
- Builds strong consultative client relationships that drive customer satisfaction, product adoption, and utilization
- Delivers a high-touch customer experience, providing training, strategic guidance, and best practice recommendations
- Supports customers in optimizing program performance
- Requires a strong understanding of the technical aspects of the company’s products and services
- Takes a solutions-oriented approach to onboarding fleet customers
Requirements
What you’ll need- Bachelor's degree, or equivalent work experience
- Eight or more years of direct experience with project management responsibilities
- 5+ years of experience in project management activities
- 3+ years of experience working with APIs and/or other integration solutions with external stakeholders
- Familiarity with financial services, payments, or fleet/card-based solutions preferred
- Strong project management, organizational, technical and analytical skills
- Proficient in working effectively with a variety of function groups to assemble customer solutions
- Excellent presentation, training, verbal and written communication skills
- Demonstrated ability to manage multiple implementations simultaneously while meeting deadlines
- Effective problem-solving skills; self-motivated, self-starter
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementAPI integrationtechnical analysisprogram performance optimizationcustomer solutions assembly
Soft Skills
collaborationindependent judgmentconsultative relationship buildingcustomer satisfactiontrainingstrategic guidanceproblem-solvingself-motivatedself-starter
Certifications
Bachelor's degree
