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About the role
Key responsibilities & impact- Lead the design of modern learning experiences that are practical, relevant, and measurable
- Collaborate across teams to align learning strategies with business goals
- Experiment with new tools and formats to keep learning fresh and effective
- Leverage AI tools in a business setting, including Microsoft Copilot, prompt development, and AI-driven workflows or agents
Requirements
What you’ll need- Bachelor's degree, or equivalent work experience
- Six or more years of relevant experience
- Credit services processing, underwriting, and/or post-underwriting experience.
- Thorough understanding of adult learning principles, practices, and learning sciences particularly in the areas of eLearning, curriculum development, multi-media development, and learning technology
- Thorough knowledge of instructional design and principles
- Ability to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives
- Effective interpersonal, verbal and written communications skills
- Advanced degree preferred
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
adult learning principleseLearningcurriculum developmentmulti-media developmentinstructional designtraining evaluationlearning technologyAI-driven workflowsprompt developmentMicrosoft Copilot
Soft Skills
interpersonal skillsverbal communicationwritten communication
Certifications
Bachelor's degreeadvanced degree
