Client Account Manager

Client Account Manager for U.S. Bank managing multiple payment service accounts.

Posted 6/3/2026full-timeIowa, Tennessee, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $55,760 - $65,600 per yearWebsite

Key responsibilities & impact

Manage and Grow Client Relationships
Own and manage a portfolio of client accounts, ensuring strong engagement, retention, and overall satisfaction
Drive account growth by identifying opportunities to expand services and increase profitability
Serve as a trusted advisor, aligning Payment Services solutions to client business objectives
Analyze client performance data and translate insights into actionable recommendations
Present performance results and strategic recommendations in a clear, client-focused manner
Educate clients on industry trends, best practices, and emerging opportunities within payments
Develop and execute account strategies that support long-term client success
Manage contract renewals and support negotiation efforts to ensure mutually beneficial outcomes

What you’ll need

Associate's degree, or equivalent work experience
Typically two or more years of client management experience in payments industry
Strong contract negotiation, account management and project management skills
Strong problem-solving and negotiation skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proven customer service/relations skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Strong presentation, interpersonal, verbal and written communication skills

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementcontract negotiationproject managementdata analysisperformance analysiscustomer service

Soft Skills

problem-solvinginterpersonal skillscommunication skillspresentation skillstime management

Certifications

Associate's degree