Senior Change Manager

U.S. Bank

Senior Change Manager at U.S. Bank providing leadership for change management initiatives in Business Banking segment.

Posted 6/3/2026full-timeMinneapolis • Minnesota, North Carolina, Tennessee, Wisconsin • 🇺🇸 United StatesSenior💰 $119,765 - $140,900 per yearWebsite

About the role

Key responsibilities & impact

Own the change strategy for assigned initiatives and product releases, including stakeholder engagement, communications, training, readiness, adoption, and reinforcement plans.
Serve as a strategic partner to segment leadership, regional leaders, and functional partners (Marketing, Operations, Technology, Risk, and others) to align change execution with business priorities.
Translate complex change into clear, compelling narratives that articulate business value, customer impact, and employee relevance.
Lead enterprise-scale readiness efforts, ensuring all operational impacts are identified, planned for, and mitigated prior to release.
Establish and drive change governance, ensuring alignment across teams and accountability for execution of change activities.
Oversee updates to processes, procedures, training, and enablement materials across all impacted organizations.
Develop and deliver executive-level communications and presentations, including recommendations, risk assessments, and adoption insights.
Act as a subject matter expert and thought leader on change management best practices, advising leaders on approach, timing, and risk mitigation.
Measure change effectiveness, leveraging qualitative and quantitative feedback to assess adoption, refine strategies, and demonstrate business impact.

Requirements

What you’ll need

Master's degree, or equivalent work experience
10 or more years of experience in project management activities
5+ years of experience leading complex project and/or change management initiatives within a large, matrixed organization
Deep expertise in change management principles and their application at scale
Proven ability to influence senior leaders and drive alignment across diverse stakeholder groups
Strong strategic, analytical, and problem‑solving capabilities
Demonstrated experience leading change for product launches, transformations, or operating model shifts

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementproject managementstakeholder engagementcommunicationstrainingrisk assessmentadoption strategiesprocess updatesquantitative feedbackqualitative feedback

Soft Skills

strategic thinkinganalytical skillsproblem-solvinginfluencingleadershipcommunicationcollaborationadaptabilitypresentation skillsnarrative development

Certifications

Master's degree