Salesforce Production Operations Manager

U.S. Bank

Production Operations Manager leading high-performing teams responsible for end-user support and incident management. Enhancing system stability and driving operational excellence at U.S.

Posted 6/2/2026full-timeMinneapolis • California, Illinois, Minnesota, North Carolina, Oregon • 🇺🇸 United StatesSeniorLead💰 $133,365 - $156,900 per yearWebsite

About the role

Key responsibilities & impact

Lead a high-performing team responsible for end-user support, incident management, and defect triage
Provide strategic oversight of production operations, driving system stability, operational excellence, and continuous improvement
Foster collaboration across stakeholders to prioritize enhancements and deliver scalable solutions
Translate operational insights into data-driven recommendations
Develop team capability and build organizational strength

Requirements

What you’ll need

Bachelor's degree, or equivalent work experience
10 or more years of experience with developing and implementing applications
Eight or more years of experience with major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced applications

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

application developmentincident managementdefect triageproduction operationssystem stabilityoperational excellencecontinuous improvementdata-driven recommendationsformal methodologiesenhanced applications

Soft Skills

leadershipcollaborationstrategic oversightteam capability developmentorganizational strength

Certifications

Bachelor's degree