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COI & Consumer Engagement Manager – Mortgage
U.S. BankEngagement Manager at U.S. Bank responsible for advancing mortgage access through business development plans and community engagement initiatives.
Posted 5/27/2026full-timeMinneapolis • California, Minnesota, Montana • 🇺🇸 United StatesMid-LevelSenior💰 $92,820 - $109,200 per yearWebsite
About the role
Key responsibilities & impact- Advance U.S. Bank’s National Strategic Markets and Affordable Lending objectives by helping to design and execute high‑impact business development plans that significantly expand mortgage access across all strategic growth markets.
- Develop connections that strengthen consumer and COI engagement models to drive measurable production lift, deepen community partnerships, and advocate awareness with the communities we serve and U.S. Bank employees.
- Actively engage community organizations to create awareness and access for both consumers and COIs to relevant services and products.
- Participate in and/or lead local events and partner with community organizations focused on advancing homeownership.
- Deliver consistent cross functional and mortgage referrals.
- Serve as a resource and coach in assigned market, driving awareness of the tools available to advance homeownership.
Requirements
What you’ll need- Bachelor's degree, or equivalent work experience
- Five to eight years of experience in project management activities
- Advanced knowledge of CRA and Affordable Lending
- Demonstrated management and leadership skills
- Strong organizational and analytical skills
- Advanced knowledge of project management
- Ability to identify and resolve exceptions and to analyze data
- Excellent verbal and written communication skills
Benefits
Comp & perks- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdata analysisCRA knowledgeAffordable Lending knowledge
Soft Skills
management skillsleadership skillsorganizational skillsanalytical skillsverbal communicationwritten communication
Certifications
Bachelor's degree