Systems Engineer

U.S. Bank

Nexthink Systems Engineer creating and integrating solutions at U.S. Bank.

Posted 5/27/2026full-timeHopkins • Minnesota, North Carolina, Ohio, Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $105,400 - $124,000 per yearWebsite

Tech Stack

Tools & technologies

ITSMMacOSServiceNow

About the role

Key responsibilities & impact

The Nexthink Systems Engineer creates and integrates solutions and services.
The Nexthink Systems Engineer directs or recommends enhancements for system performance, reliability, scalability, and capacity.
Leads the configuration of hardware and software solutions.
Evaluates product and service solutions.
Leads and develops multi-platform converged enterprise standards.
Models and provides solutions targeted to meet existing, enhanced, and new platform solutions for business, customer, and infrastructure services.
Subject matter expert in multiple hardware and software platforms.
Leads advanced knowledge sharing and recommendations for system hardware/software solutions, telecommunication protocols, configurations, security, network protocols, and services.
Develops new solutions and integrated service offerings to meet large-scale or enterprise projects or service requirements.
Provides senior technical leadership representing various hardware platforms and software configurations in cross-functional team.
Troubleshoots, resolves, and recommends improvement for systems, network, and security problems at an advanced level across multiple/converged technology solutions, services, and platforms.
Creates, directs, and leads technical team efforts for performance improvement, expansion, and procedures across multiple/converged services and platforms.
Works effectively with all technical disciplines and senior management.
Authors and provides input for multiple and converged systems and services, system documentation, procedures, and processes.
Coordinates the maintenance and modification of systems.
For multiple and converged systems and services will lead or provide guidance for advanced technical support.
Develops and performs capacity and resource planning to optimize and expand existing network systems.

Requirements

What you’ll need

Bachelor’s degree, or equivalent work experience
5+ years of experience within a total information technology (IT) environment
5+ years of experience with the design, development and support of technology infrastructure
Hands-on experience with the Nexthink platform, including Remote Actions, Dashboards & Investigations, Campaigns & Alerts, Application Experience & Software Metering
Strong scripting experience: PowerShell (Windows), Bash or Shell (macOS preferred)
Experience with endpoint environments (Windows, macOS, VDI)
Familiarity with ITSM platforms (e.g., ServiceNow) and automation integrations
Strong troubleshooting, root-cause analysis, and system-thinking skills
Ability to analyze large datasets and convert insights into automation or remediation
Experience working in enterprise-scale environments (10K+ endpoints)

Benefits

Comp & perks

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Nexthink platformRemote ActionsDashboardsInvestigationsCampaignsAlertsApplication ExperienceSoftware MeteringPowerShellBash

Soft Skills

troubleshootingroot-cause analysissystem-thinkingtechnical leadershipcommunicationcollaborationproblem-solvingcapacity planningresource planningknowledge sharing

Certifications

Bachelor's degreeequivalent work experience